Basic Info

Mamdouh elsaied

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

IT Specialist at Amgroup

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

-Identifies and procures the hardware and software needed to satisfy user requirements -Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises -Loads appropriate software packages such as operating systems, networking components and office applications- -Assists in the customization and adaptation of existing programs to meet users’ requirements. -Provides telephone, in-person and online support to end-users. -Coordinates activities with network services and information systems groups. -Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. -Refers major hardware problems to service personnel for correction. -Connects users to networks and provides initial training in facilities and applications. -Administers e-mail and anti-virus systems. -Rotates daily back-up media. -Assists in research and procurement of computer accessories and supplies. -Performs other duties as assigned


Company Details

Amgroup

Cairo, Egypt

501-1000 employees

Import and Export

N/A

Feb 2017 to present (9 months)
IT specialist at I.o.g

Experience Details

IT specialist

IT/Software Development

Entry Level

- Providing technical designs to customers for small office networks.
- Implementing technical solutions.
- Infrastructure System consultant.
- Software Troubleshooting.
- Technical Support Consultant.


Company Details

I.o.g

Cairo, Egypt

11-50 employees

Import and Export

N/A

Sep 2015 to Aug 2016 (11 months)
Digital business dept (intern) at Gulf of Suez Petroleum Company

Experience Details

Digital business dept (intern)

IT/Software Development

Entry Level

N/A


Company Details

Gulf of Suez Petroleum Company (multinational)

Cairo, Egypt

More than 1000 employees

Chemicals

N/A

Aug 2012 to Aug 2012

Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Modern University For Technology and Information (MTI), Egypt

Not specified

N/A

N/A

Modern University For Technology and Information (MTI)
2011 - 2015
Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Modern University For Technology and Information (MTI), Egypt

C / Good / 65 - 75%

N/A

N/A

Modern University For Technology and Information (MTI)
2011 - 2015

Training and Courses

Training/Course Details

android mobile applications

May 2015

amit

N/A

Training/Course Details

ccna

Sep 2016

networkers

ccna routing and switching 200-125

Training/Course Details

mcsa

Jan 2017

networkers

mcsa windows server 2012

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Profile Skills and Keywords

AdaptiveAndroid Mobile ApplicationsCcnaChemicalsComputer ScienceDNS, DHCP, OSI, LAN, TCP/IP, WSUS, WDS, NAT, Routing And Remote Access, File Share, Print Server, Cabling And EthernetDigital Business DeptEnglishFlexibleGulf Of Suez Petroleum CompanyHard WorkerITIT SpecialistImport And ExportInformation TechnologyKnowledge Of Windows XP, Windows 7, Windows 8 And 10, Windows Server 2012LeaderMcsaMicrosoft Office, Visio, Active Directory, Hyper V.Software DevelopmentSupportiveTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Knowledge of Windows XP, Windows 7, Windows 8 and 10, windows server 2012

Knowledge of Windows XP, Windows 7, Windows 8 and 10, windows server 2012

: Advanced

: High

:

Less than 1 year

Microsoft office, Visio, Active directory, hyper v.

Microsoft office, Visio, Active directory, hyper v.

: Advanced

: High

:

Less than 1 year

DNS, DHCP, OSI, LAN, TCP/IP, WSUS, WDS, NAT, Routing and Remote Access, File Share, Print Server, cabling and Ethernet

DNS, DHCP, OSI, LAN, TCP/IP, WSUS, WDS, NAT, Routing and Remote Access, File Share, Print Server, cabling and Ethernet

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

information technology

information technology

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Flexible / Adaptive, Team Player, Supportive

Online Presence

https://www.linkedin.com/in/mamdouh-elsaied-538b94101?trk=nav_responsive_tab_profilehttps://www.facebook.com/MamdouhMohamedElsaid

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