Basic Info

Ahmed ebrahim

8 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Area Manager at Radioshack

Experience Details

Area Manager

Sales/Retail

Manager

• Leading the area’s stores team (about 60 persons) to exceed and maximize sales and gross margin targets
• Responsible for ensuring that store managers and their staff keep stores to the highest possible standards, being well organized and properly merchandised at all times and that all policies, procedures, and controls are followed. This will also include stock control to ensure store shrink is within company guidelines so as to protect company property and assets
• Responsible for ensuring the delivery of exceptional operational and commercial standards throughout stores in the area and compliance in all areas of operational activity and drive sales and profitability through the performance and development of Store Managers
• Proactively contribute to the formation and direction of the retail strategy and implement projects and trials for the Area
• support the management of customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction
• ensure the delivery of exceptional operational and commercial standards throughout stores in the Area
• ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures
• achieve stock control targets in line with company guidelines to prevent financial loss
• liaise with the Buying and Merchandising teams regarding the supply of stock in the Area to maximize stock potential
• ensure that the visual presentation of all stores represents the brand image
• develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity
• encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward
• achieve area sales targets as directed by the Group Retail Operations Director
• ensure the full implementation of induction programmers for new store managers and monitor ongoing performance needs
• ensure effectively manage the performance and development of store managers to drive and maximize the sales performance throughout the Area
• create a positive environment that results in stable retention and a reduction of labour turnover
• Deciding which staff members will be promoted.
• Taking action to address under performing stores.
• Arranging and chairing team meetings to discuss strategy.
• Responsible for achieve successful Mystery Shop results through the development and training of managers
• Ensure that weekly training is being made by store managers in stores area.
• Reviewing store’s weekly staff schedules to ensure maximum operational levels


Company Details

Radioshack

Cairo, Egypt

501-1000 employees

Marketing and Advertising

www.radioshackegypt.com

Feb 2014 to present (2 years 10 months)
Store Manager at Radioshack

Experience Details

Store Manager

Sales/Retail

Manager

• Completes store operational requirements by scheduling and assigning employees; following up on work results
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
• Secures merchandise by implementing security systems and measures
• Protects employees and customers by providing a safe and clean store environment
• Maintains the stability and reputation of the store by complying with legal requirements
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records


Company Details

Radioshack (multinational)

Cairo, Egypt

501-1000 employees

Retail

www.radioshackegypt.com

Jan 2012 to Feb 2014 (2 years 1 month)
Assistant Store Manager at Radioshack

Experience Details

Assistant Store Manager

Sales/Retail

Experienced (Non-Manager)

• Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
• Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor
• Promotes sales by demonstrating merchandise and products to customers
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions
• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Contributes to team effort by accomplishing related results as needed


Company Details

Radioshack (multinational)

Cairo, Egypt

501-1000 employees

Retail

www.radioshackegypt.com

Nov 2010 to Jan 2012 (1 year 2 months)
Senior Sales at Radioshack

Experience Details

Senior Sales

Sales/Retail

Experienced (Non-Manager)

• Leading shift team to achieve maximum sales.
• Helping and supporting junior sales on sales techniques and operational duties.
• Maintain professional internal and external relationships that meet company core values.
• Proactively establish and maintain effective working team relationships with all support departments.
• Achieve my monthly sales target.


Company Details

Radioshack (multinational)

Cairo, Egypt

501-1000 employees

Retail

www.radioshackegypt.com

Oct 2009 to Nov 2010 (1 year 1 month)
Sales Associate at Radioshack

Experience Details

Sales Associate

Sales/Retail

Entry Level

• Achieve my monthly sales target.
• Responsible for customers refund and complaint.
• Responsible for after selling services "maintenance".
• Responsible for Cash handling and closing day.
• Responsible for the Store In He's Shift
• Responsible for making Evaluation for the staff
• (sales , cashiers , security ,office boy )
• Handling With all customers needs


Company Details

Radioshack (multinational)

Cairo, Egypt

501-1000 employees

Retail

www.radioshackegypt.com

Mar 2008 to Nov 2010 (2 years 8 months)

Achievements


area sales targets


Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting

Advanced Academy El haram, Egypt

C / Good / 65 - 75%

N/A

N/A

Advanced Academy El haram
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elfostat

Egypt

2003

B / Very Good / 75 - 85%

N/A

Elfostat
2003

Training and Courses

Training/Course Details

BBSA

May 2010

New Horizons MS Certified Partner

• 180 hrs MS Office 2003 • 108 hrs Business English • 72 hrs Business Soft Skills • 22 hrs orientation to sales, Marketing, finance and accounting • 60 hrs Business planning and graduation project

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicArea ManagerAssistant Store ManagerBBSABusiness DevelopmentCreativeCustomer ServiceEnglishFootballHard WorkerLeaderManagementMarketing And AdvertisingMicrosoft OfficeOrganizerPlannerRadioshackRetailSalesSales AssociateSales ManagementSenior SalesStore ManagerTeam Management

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Sales

Sales

: Advanced

: High

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

More than 7 years

Fields of Expertise

Management

Management

: Expert

: Extreme - I love it!

:

3-5 years

team management

team management

: Expert

: Extreme - I love it!

:

3-5 years

Retail

Retail

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Sales Management

Sales Management

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Planner, Hard worker, Creative, Organizer

Online Presence

https://www.linkedin.com/profile/view?id=351838552&trk=nav_responsive_tab_profile

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