mai mohsen

Head of Human Resources departmentFull Time

• Job Details:-Developing and implementing human resources policies. -Supporting strategic objectives. -Hiring staff and negotiating employment agreements. -Ensuring compliance with laws and regulations. -Managing staff wellness and performance reviews. -Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications. -Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values. -Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances. Motivating and supporting current staff. -Maintaining staff records. -Handling employee benefits. -Identifying staffing needs and creating job descriptions.

HR RecruiterFull Time

• Job Details:This job was paid internship for three months only. -Partnering with hiring managers to determine staffing needs. -Screening resumes. -Performing in-person and phone interviews with candidates. -Making recommendations to company hiring managers. -Coordinating interviews with the hiring managers. -Following up on the interview process status. -Communicating employer information and benefits during screening process -Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices. -Completing timely reports on employment activity.

Customer service representative Full Time

• Job Details:-Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Identify and assess customers’ needs to achieve satisfaction. -Provide accurate, valid and complete information by using the right methods/tools. -Resolve customer complaints via phone, email, mail. -Inform customer of deals and promotions.