Basic Info

Mai Abdul Monem

7 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer serviece at Hamburg Sud Egypt for maritime transport

Experience Details

Customer serviece

Customer Service/Support

Experienced (Non-Manager)

I was responsible for gathering data of every shipment on our vessels, number of containers and goods' description, and if there is any hazardous goods or any special equipment, first i got the approval from our Dangerous goods department in Germany, also help the client to knew the transit time and schedule of every vessel to any particular destination, reply to inquires.


Company Details

Hamburg Sud Egypt for maritime transport (multinational)

Egypt

51-100 employees

Business Services - Other, Transportation

www.hamburgsud.com

Jan 2009 to Jun 2016 (7 years 5 months)

Achievements


I took many private training to learn swimming, and some courses in art in the faculty of art, because i like drawing, also went to Turkey two times this year and enjoyed the new experience of travelling abroad.

Education

BSc in Business Administration

Education Details

BSc

Business Administration

Tanta University, Egypt

Not specified

HR, Marketing, Accounting, finance, Economics ...etc

N/A

Tanta University
1999 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nabawia Moussa Secondary experiment School

Egypt

1999

B / Very Good / 75 - 85%

N/A

Nabawia Moussa Secondary experiment School
1999

Certifications

Certificate details

Human Resources Professional certificate

Nov 2009

N/A

N/A

N/A

Arab Academy for Science and Maritime Transport

N/A

Training and Courses

Training/Course Details

conversation courses

Sep 2008

Arab Academy for Science and Technology

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdventurousnessAmbitionArabicArt And DrawingBusiness AdministrationBusiness Services - OtherCleaningConversation CoursesCookingCustomer ServiceCustomer ServieceCustomer-orientedDetails-orientedEnglishFlexibleHamburg Sud Egypt For Maritime TransportHelping PeopleHonestyHorses And DogsHuman Resources Professional CertificateInnovativeInternetLearning New LanguagesMicrosoft OfficeMicrosoft OutlookNaturePositivityPresenterShippingSupportTransportationTravellingTurkish

Self-assesed Skills

Languages

Turkish

Turkish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: Medium

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

5-7 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

shipping

shipping

: Intermediate

: Medium

:

5-7 years

Key Skills

Presenter, Customer-oriented, Flexible / Adaptive, Details-oriented, Innovative

Online Presence

https://eg.linkedin.com/in/mai-amerhttps://www.facebook.com/mai.e.rashidi

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