Mai Abbas

Shipping and Logistics Manager

Ireland

El-Masreya for Imports and Exports (Xerox Authorized Dealer)

Jan 2016 - Jun 2023 -7 yrs, 5 months

Egypt

Job Details:Manage the company logistics for customs release. Manage the company’s fleet of trucks delivering Xerox copy machines all over Egypt.

Vodafone Ireland

Dec 2012 - Dec 2015 -3 yrs

Ireland

Job Details:Deliver technical support training for new hire classes. Provide on floor support for new and tenured advisors.

Vodafone International Services

Dec 2010 - Dec 2012 -2 yrs

Ireland

Job Details:Acting as a front-line interface with customers of Ireland (offshore) to facilitate and provide a Vodafone global customer service standard. Managing client relationship (complaints, inquiries, etc.) Working as part of a team to ensure offering world class customer service at all times.

Vodafone International Services

Dec 2006 - Dec 2010 -4 yrs

New Zealand

Job Details:Acting as a front-line interface with customers of Vodafone New Zealand (offshore) to facilitate and provide a Vodafone global customer service standard. Managing client relationship (complaints, inquiries, etc.) Working as part of a team to ensure offering world class customer service at all times.