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MAHMOUD Mohamed ELDEEB

HR Certified

Cairo, Egypt

Work Experience

  • Enterprise Customer CareFull Time

    Vodafone Egypt

    Nov 2013 - Jun 2015 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Hanlding all multinational Companies that already have a contract with Vodafone Group all over the world. handling Multitask with team and floor like attendance and validating complains . handling Authorized and End-user inquiries for multinational companies.

  • Customer Service agentFull Time

    Wasla outsourcing

    Jul 2012 - Oct 2013 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:Handling Vodafone Egypt COMED Customers and other Tasks delegated by Team leader.

  • LawyerFull Time

    MR\ Salah Badrawy Office

    Aug 2011 - Jul 2011 -1 month

    Egypt , Cairo

    • Job Details:Handling all issues for some Embassies and customers. labor issues.

    • Education

    • College Diploma in Law

      Menoufia University

      Jan 2008 - Jan 2011 - 3 yr

    • High School - Thanaweya Amma

      Nahdet Misr

      Jan 2007 

    Skills

    • computer
    • Microsoft Excel
    • Microsoft Office
    • Microsoft Word
    • Customer Service
    • Customer Service
    • Law
    • HR
    • Human Resources (HR)

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • French

      Intermediate

    Training & Certifications

    • HR

      knowledge academy·2015

    • HR professional Certificate

      Knowledge Academy·2015

    • Personnel Worshop

      HCC·2015

    • ICDL

      Unesco·2011
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