Basic Info

Mahmoud El Badry

7 years

Dubai, United Arab Emirates

Bachelor's Degree

Manager

Work Experience

Quality officer at 6-Pence telecom

Experience Details

Quality officer

Quality

Experienced (Non-Manager)

Controlling transactions , making analysis and reports.


Company Details

6-Pence telecom

United Arab Emirates

101-500 employees

Telecommunications

N/A

Apr 2017 to present (4 months)
Training and Quality at Raya contact center

Experience Details

Training and Quality

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya contact center

Egypt

N/A

Consumer Services

N/A

Aug 2011 to Apr 2017 (5 years 8 months)

Achievements


I created more than one analysis and action plans and applied on the floor and got new results


Trained over 2000 employees soft skills and product knowledge , top performer last quartet as quality member


Trained over 2000 employees soft skills and product knowledge , top performer last quartet as quality member

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al haram high school

Egypt

2004

B / Very Good / 75 - 85%

NA

Al haram high school
2004

Certifications

Certificate details

Basic Business Skills Acquisition (BBSA)

Dec 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

TTT

Apr 2016

Raya contact center, Daile carnige

N/A

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBasic Business Skills Acquisition (BBSA)Business AnalysisChallengesCommunicatorConsumer ServicesCustomer ServiceEnglishFlexibleGymMicrosoft OfficePresenterProblem SolverQuality AssuranceQuality ControlQuality OfficerSupportSupportiveTTTTeam WorkTelecommunicationsTrainingTraining And QualityTraining And Quality Coach

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Business Analysis

Business Analysis

: Advanced

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Training and quality coach

Training and quality coach

: Advanced

: High

:

5-7 years

training

training

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Presenter, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/M.Badryy

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