Basic Info

Mahmoud El Badry

7 years

Dubai, United Arab Emirates

Bachelor's Degree

Manager

Work Experience

Quality officer at 6-Pence telecom

Experience Details

Quality officer

Quality

Experienced (Non-Manager)

Controlling transactions , making analysis and reports.


Company Details

6-Pence telecom

United Arab Emirates

101-500 employees

Telecommunications

N/A

Apr 2017 to present (6 months)
Training and Quality at Raya contact center

Experience Details

Training and Quality

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya contact center

Egypt

N/A

Consumer Services

N/A

Aug 2011 to Apr 2017 (5 years 8 months)

Achievements


I created more than one analysis and action plans and applied on the floor and got new results


Trained over 2000 employees soft skills and product knowledge , top performer last quartet as quality member


Trained over 2000 employees soft skills and product knowledge , top performer last quartet as quality member

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al haram high school

Egypt

2004

B / Very Good / 75 - 85%

NA

Al haram high school
2004

Certifications

Certificate details

Basic Business Skills Acquisition (BBSA)

Dec 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

TTT

Apr 2016

Raya contact center, Daile carnige

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBasic Business Skills Acquisition (BBSA)Business AnalysisChallengesCommunicatorConsumer ServicesCustomer ServiceEnglishFlexibleGymMicrosoft OfficePresenterProblem SolverQuality AssuranceQuality ControlQuality OfficerSupportSupportiveTTTTeam WorkTelecommunicationsTrainingTraining And QualityTraining And Quality Coach

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Business Analysis

Business Analysis

: Advanced

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Training and quality coach

Training and quality coach

: Advanced

: High

:

5-7 years

training

training

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Presenter, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/M.Badryy

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