Basic Info

Mahmoud Agroudy

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

 Owner and General Manager at , Chill-in Cafe

Experience Details

 Owner and General Manager

Operations/Management

Manager

• Sole Proprietorship
• Managing a team
• Responsible for the needs of the place
• Responsible for the marketing of the place
• Responsible for developing the place


Company Details

, Chill-in Cafe

Egypt

1-10 employees

Entertainment

N/A

Jan 2012 to present (4 years 11 months)
 Submission officer and back office at VFS. Tasheel

Experience Details

 Submission officer and back office

Customer Service/Support

Experienced (Non-Manager)

• Experience in Governmental accounts
• Saudi Arabia Diplomatic mission
• Manages visa and passport issuance-related administrative.


Company Details

VFS. Tasheel (multinational)

Egypt

501-1000 employees

Airlines/Aviation

N/A

Feb 2015 to Aug 2015 (6 months)
 Telemarketing and sales agent at Centro Global Solutions

Experience Details

 Telemarketing and sales agent

Sales/Retail

Experienced (Non-Manager)

• Experience in entrepreneur business
• Working at US health care supplies in accordance with U.S.A Medicare


Company Details

Centro Global Solutions (multinational)

Egypt

N/A

Healthcare and Medical Services

N/A

Jan 2013 to Jun 2014 (1 year 5 months)
 Travel Sales Agent at Teleperformance Egypt

Experience Details

 Travel Sales Agent

Sales/Retail

Experienced (Non-Manager)

• Booking flights
• Booking hotel rooms and packages
• Car rental
• Booking entertainment packages
• Discuss insurance policy


Company Details

Teleperformance Egypt (multinational)

Egypt

N/A

Travel and Tourism

N/A

Jan 2011 to Jan 2012 (1 year)
 Customer service agent - Technical Support Agent – Back office at Wind Canada Mobile Services, Teleperfotmance Egypt

Experience Details

 Customer service agent - Technical Support Agent – Back office

Customer Service/Support

Experienced (Non-Manager)

• Handling customer’s problems
• Handling any technical problems


Company Details

Wind Canada Mobile Services, Teleperfotmance Egypt

Egypt

N/A

Telecommunications

N/A

Jan 2010 to Jan 2011 (1 year)

Achievements


Completing the American Diploma in high school Achieving Bachelor degree in Arts

Education

Bachelor's Degree in arts

Education Details

Bachelor's Degree

arts, lierature, english

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2007 - 2011
High School - American diploma

High School Details

American diploma

La Rose De Liseux

Egypt

2006

B / Very Good / 75 - 85%

N/A

La Rose De Liseux
2006

Certifications

Google Adwords
Feb 2015

Certificate details

Google Adwords

Feb 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Google Adworda

Feb 2015

online

N/A

Training/Course Details

sales and customer service representative

Aug 2010

Azor Sharm El Sheik Hotel

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? Customer Service Agent - Technical Support Agent Back Office? Owner And General Manager? Submission Officer And Back Office? Telemarketing And Sales Agent? Travel Sales AgentAirlinesArtsAviationBusiness DevelopmentCentro Global SolutionsComputersCreativityCustomer ServiceEnglishEntertainmentGamingGoogle AdwordaGoogle AdwordsHard WorkerHealthcare And Medical ServicesInnovativeInternetLeaderLeadershipLearningLieratureManagementMarketingMicrosoft OfficeProblem SolverRetailSalesSales And Customer Service RepresentativeSupportTeam PlayerTechnologyTelecommunicationsTeleperformance EgyptTrainingTravel And TourismVFS. TasheelWeb DesignWeb Designing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Web Design

Web Design

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

3-5 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

3-5 years

marketing

marketing

: Expert

: Extreme - I love it!

:

3-5 years

computers

computers

: Expert

: Extreme - I love it!

:

More than 7 years

management

management

: Expert

: Extreme - I love it!

:

3-5 years

Web designing

Web designing

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Problem Solver, Innovative, Team Player

Online Presence

https://www.facebook.com/Mahmoud.3agroudy

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