Mahmoud Sabry BahgaatCoronavirus • Immediate Start

Experience Seeker

Cairo, Egypt

Call Center
People Management
Motivation
Time Management
Customer Service

Work Experience

Call Center Supervisor (Vendor Management at Baheya Foundation for Early detection breast cancer treatment
May 2018 to present · 2 Years 4 Months
Branch Manager at Harvest British College
Jul 2017 to Apr 2018 · 9 Months
Call center instructor (Free lancer) at YAT Learning Center
Feb 2017 to Jun 2017 · 4 Months
Call Center Supervisor at Andalusia Al-Maadi Hospital
Sep 2014 to Jun 2017 · 2 Years 9 Months

Education

BA in Commerce
Ain Shams University (ASU) - Egypt 1999 to 2004 · 5 Years
High School - Thanaweya Amma
Al-Qubba secondary school - Egypt 1999

Skills
Tools and Fields of Expertise

Call Center
People Management
Motivation
Time Management
Customer Service
Soft Skills
Microsoft Office
Training
Cost Management

Languages

English
Intermediate

Training & Certifications

TOT
Ain Shams University · 2016
T.O.T
Ain Shams University · 2016
The Professional team Leader
Vodafone Egypt · 2009
The Leadership Workshop
8 Gates Education Center · 2009
Train The Trainer
Software Engineering Competence Center · 2007
Train The Trainer
Software Engineering Competence Center · 2007
BBSA
Future generation foundation · 2005
BBSA
FGF · 2005

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