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Mahmoud Mohamed

Telesales Agent at Elements B.D

Cairo, Egypt

Work Experience

  • Telesales Agent

    Elements B.D

    Jun 2023 - Present -2 yrs

    Egypt

    • Job Details:Working with US entrepreneurs who are interested in investing in real estate, generating leads and multi research tools.
  • Technical Support

    Shahid MBC

    Jun 2022 - Jun 2025 -3 yrs

    Egypt

    • Job Details:Handling customer from Middle East & North Africa (MENA) and worldwide. Research, diagnose, document, and resolve technical issues related to software and hardware problems.
  • Customer Support Representative

    Transcom

    Jun 2021 - Jun 2025 -4 yrs

    Egypt

    • Job Details:Managed US customers using Walmart e-commerce platform, solved their problems, educated customers when needed, and provided guidance to customers in service provided.
  • Telemarketing Agent

    Centro Global Solutions

    Jun 2019 - Jun 2025 -6 yrs

    Egypt

    • Job Details:Engaged with healthcare professionals (doctors) through cold calls and demonstrated product value and increased client onboarding rates through effective needs-based selling techniques.
  • Education

    • Bachelor's Degree in Management Information Systems

      Modern Sciences and Arts University (MSA)

    Skills

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