ME

Mahmoud Ekram

IT Support Engineer at Valleysys

Cairo, Egypt

Work Experience

  • IT Support Engineer

    Valleysys

    Mar 2025 - Present -2 months

    Egypt

    • Job Details:Providing technical support and troubleshooting for end-users' hardware and software issues, managing and monitoring network performance and ensuring system availability, assisting with installation, configuration, and maintenance of IT equipment and infrastructure.

  • IT Support Engineer

    PMW for Engineering and Constructions

    Jan 2021 - Jan 2024 -3 yrs

    Egypt

    • Job Details:Technical support for users, network management and maintenance, hardware and software management, continuous learning.

  • HR Specialist

    PMW for Engineering and Constructions

    May 2019 - Jan 2021 -1 yr, 8 months

    Egypt

    • Job Details:Recruitment, performance management, performance appraisal, HR strategy, interviewing, managing people, organizational culture and onboarding.

    • Education

    • Bachelor's Degree in Information Systems

      Thebes Academy

      Jan 2023 

    Skills

    • GNS3
    • Vmware
    • Wireshark
    • puTTY
    • MS Office (Excel, PowerPoint, Word)
    • Ambitious
    • hardworking
    • taking initiatives
    • attentive to details
    • Eager to learn
    View More

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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