Mahmoud Bahaa
Sales Teamleader at Hands of Hope
Maadi, Cairo, EgyptWork Experience
Sales TeamleaderFull Time
Hands of Hope
May 2024 - Present -1 yr
Egypt , Cairo
- Job Details:Sales Team Leader - Monitor and analyze key performance metrics to identify trends, optimizing sales processes and driving improvements. - Develop and implement data-driven strategies that boost conversion rates, enhance patient loyalty, and increase sales efficiency. - Lead, train, and motivate the sales team to exceed targets while maintaining high customer satisfaction and retention.
Account ManagerFull Time
- Job Details:- Managed a large list of VIP clients, ensuring timely follow-ups and accurate record-keeping for case progression (SG, GFMR & Finals). - Handled inbound calls efficiently, resolving inquiries and maintaining client satisfaction.
Lieutenant (translator English / Arabic )Full Time
MODLI
Nov 2019 - Apr 2022 -2 yrs, 5 months
Egypt , Cairo
- Job Details:Translator/Language Teacher - Served as a Reserve Officer for 3+ years, specializing in translation and language instruction. - Contributed in international collaboration as an interpreter for international delegations (USA, UK, Pakistan, African nations) at joint military exercises. - Translated official documents (e.g., reports, manuals, correspondence) between Arabic and English with high accuracy, supporting the Military Translation Department.
Education
Bachelor's Degree in Faculty of arts translation program (English)
sohage universityJan 2019
Skills
- Computer Skills
- Hard Worker
- Sales
- Customer Service
- Customer Support
- CRM
- Team Coaching
- Team management
- Sales Planning
- Sales Strategies
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Languages
English
AdvancedGerman
Beginner