MA

Mahmoud Hamdy Ahmed Abdullah

Retail Sales Agent

Kharga, New Valley, Egypt

Work Experience

  • Retail Sales AgentFull Time

    Super Market

    Jun 2024 - Dec 2024 -6 months

    Egypt , New Valley

    • Job Details:1- Greet customers warmly and assist them in a friendly and professional manner. 2- Assess customer needs through proper probing and offer suitable products or services. 3- Provide accurate product information, including features, pricing, and promotions. 4- Handle customer inquiries and complaints positively and efficiently. 5- Cross-sell and up-sell products based on customer segments. 6- Ensure customers leave satisfied and invite them to revisit the store. Achieve individual and store sales and revenue targets. 7- Accurately handle cash transactions and payment processing. 8- Manage inventory by monitoring stock levels, assisting in stock replenishment, and reporting discrepancies. 9- Use retail management systems and applications for sales recording and inventory control. 10- Support store appearance by maintaining product displays and overall store standards. 11- Coordinate with other departments to ensure smooth operations. 12- Support junior retail staff with operational tasks and guidance. 13- Participate in retail events and promotional activities when required. 14- Prepare invoices and assist in cash collection and bank deposit processes. 15- Maintain accurate customer profiles and sales documentation.
  • Education

    • Bachelor's Degree in Commerce- Accounting Department

      Assiut University (AUN)

      Jan 2022 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Digital Transformation Basics Course

      New Valley University·2025
    • Workshop on tax accounting for natural persons

      Assiut University·2022
    • Workshop on practical cases in the external audit

      Assiut University·2022
    • IC3 Preparation Course

      Assiut University·2020
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