MA
Mahmoud Hamdy Ahmed Abdullah
Retail Sales Agent
Kharga, New Valley, EgyptWork Experience
Retail Sales AgentFull Time
Super Market
Jun 2024 - Dec 2024 -6 months
Egypt , New Valley
- Job Details:1- Greet customers warmly and assist them in a friendly and professional manner. 2- Assess customer needs through proper probing and offer suitable products or services. 3- Provide accurate product information, including features, pricing, and promotions. 4- Handle customer inquiries and complaints positively and efficiently. 5- Cross-sell and up-sell products based on customer segments. 6- Ensure customers leave satisfied and invite them to revisit the store. Achieve individual and store sales and revenue targets. 7- Accurately handle cash transactions and payment processing. 8- Manage inventory by monitoring stock levels, assisting in stock replenishment, and reporting discrepancies. 9- Use retail management systems and applications for sales recording and inventory control. 10- Support store appearance by maintaining product displays and overall store standards. 11- Coordinate with other departments to ensure smooth operations. 12- Support junior retail staff with operational tasks and guidance. 13- Participate in retail events and promotional activities when required. 14- Prepare invoices and assist in cash collection and bank deposit processes. 15- Maintain accurate customer profiles and sales documentation.
Education
Bachelor's Degree in Commerce- Accounting Department
Assiut University (AUN)Jan 2022
Skills
- Financial Reporting
- Accounts Payable/Receivable
- Tax Preparation and Compliance
- Budgeting and Forecasting
- Data Analysis and Critical Thinking
- regulatory compliance
- Communication and Business Knowledge
- Internal Controls
- Data Analytics
- Audit and Assurance
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Digital Transformation Basics Course
New Valley University·2025Workshop on tax accounting for natural persons
Assiut University·2022Workshop on practical cases in the external audit
Assiut University·2022IC3 Preparation Course
Assiut University·2020