Mahmoud Abd Elaal

Call Center Agent

• Job Details:Received and responded to incoming calls from customers, hospitals, and clinics. Provided information about laboratory tests, results, appointments, and prices. Recorded requests for laboratory tests and results. Resolved issues and concerns raised by customers, hospitals, and clinics. Delivered technical support to customers, hospitals, and clinics.

Call Center Agent

• Job Details:Received and responded to incoming calls from customers, hospitals, and clinics. Provided information about laboratory tests, results, appointments, and prices. Recorded requests for laboratory tests and results. Resolved issues and concerns raised by customers, hospitals, and clinics. Delivered technical support to customers, hospitals, and clinics.

Customer Support Representative

• Job Details:Answered customer calls, emails, and social media inquiries in a timely and professional manner. Provided assistance and support to resolve customer issues and answered service-related questions. Offered detailed information about company services, plans, and rates. Resolved technical and administrative issues encountered by customers.