Mahitab Bahgat

English Second Language TeacherFull Time

• Job Details:Conducting lessons for kids their ages ranging between 3 to 11 years old. • Preparing lesson plans utilizing textbook materials, supplemental instructional materials, audio and visual aids, etc. • Creating an engaging environment for the kids to make learning fun and easy. • Preparing activities and online/offline materials. • Providing exercise during the session in order to measure daily performance and focus on the gaps that need enhancement and concentration. • Giving a weekly task to write a paragraph of the kids’ preferences using the learned vocabs during the held sessions over the week. • Correcting the daily assigned tasks for the students and discussing the mistakes in the following session. • Recapping on the previous lesson on a daily basis and give an oral quiz to check the given vocabulary, pronunciation, grammar and phrasal verbs or idioms.

Online Content Lead & QAFull Time

• Job Details:Responsible for planning and developing online content creation across the offline and online channels (CRM, CMS, and other marketing automation tools). Supporting strategies and executing online campaigns via email, social media, and web interaction based on world events and trends. Developing and implementing an analytics strategy plan, including user testing and surveys, based on meetings, focus groups, surveys and mangers feedback and other stakeholders. Creating the necessary reporting format using MS office tools to present them to the team leaders as well as the content team agents. Evaluating the content specialists performance on a daily basis through sending the spotted defects online and offline which contribute to the monthly KPI’s Creating a dashboard, using excel macro, which includes team quality and production performance. Reporting daily dashboard to the account manager including daily, weekly and monthly most failed attributes and sub-attributes with a breakdown analysis for each failed sub-attribute per agent and per team leader. Holding standup meetings with the team to discuss the weakness points we need to work on. Conducting handover sessions for the product before executing the company’s campaigns. Monitoring and spotting the technical and content defects that appear on the website. Develops and manages high-quality reporting, and communicates performance and insights that show progress toward KPI’s involving user data.

Online Content WriterFull Time

• Job Details:Responsible for creating English content for hotels’ bookings, flights, and packages on CMS. Translating the content into Arabic. Editing and proofreading the content before publishing on the website. Achieving the required daily target +30 piece free of mistakes to achieve quality. Using the SEO tags to optimize the content online Achieving 100 % of monthly quality and target for 4 months. Brainstorming with team members to develop new ideas for the content and website. Collaborates with other team members to create an internal style guide and glossary that meets the criteria of the company background and the GCC nature. Mastering videos’ description and captions using Adobe tools Negotiate and positively influence, discuss linguistic matters and come to an agreement with linguists and non-linguists.