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Mahetab Ali

Administrative Assistant - Marketing Department

Cairo, Egypt

Work Experience

  • Administrative Assistant - Marketing Department

    Dec 2022 - Dec 2024 -2 yrs

    Egypt

    • Job Details:- Managed schedules and meetings for the marketing team. - Prepared documents, reports, and presentations for meetings and projects. - Handled phone calls, emails, and distributed information to team members. - Assisted in organizing promotional activities and analyzed performance data. - Organized and maintained files and documents for easy access.

  • Social Media Customer Service

    Jul 2021 - Dec 2022 -1 yr, 5 months

    Egypt

    • Job Details:- Responded to customer inquiries across various company accounts. - Resolved customer issues and ensured satisfaction.

  • Call Center and Data Entry Specialist

    Jan 2019 - Jul 2021 -2 yrs, 6 months

    Egypt

    • Job Details:- Handled inbound calls and provided customer support. - Entered and maintained accurate data records.

  • Secretary and Receptionist

    Jan 2010 - Aug 2014 -4 yrs, 7 months

    Egypt

    • Job Details:- Managed appointments and answered calls. - Assisted patients and supported the doctor during clinic operations.

    • Education

    • Bachelor's Degree in Management Information Systems

      Higher Institute for Specific Studies

      Jan 2017 

    Skills

    • proficiency in Microsoft office
    • Proficiency in SAP Systems
    • Time Management
    • Teamwork and Collaboration
    • Problem-solving and decision-making
    • Effective communication
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