MM
Mahesh MURALI
Digital Marketing Expert at Pangroons Beddings
DubaiWork Experience
Pangroons Beddings
Feb 2023 - Present -1 yr
India
- Job Details:Collaborated closely with Jaipur-based factory to conceptualize, design, and oversee the production of over 50+ SKUs. Designed and launched Shopify website, launched omnichannel marketing campaigns with total ad spend of 900k with 4x ROAS & net profit of 10%. Developed and implemented effective packaging and branding strategies.
Customer Relations & Documentation (B2B)
Civa Technologies
Feb 2019 - Feb 2024 -5 yrs
- Job Details:Proactively diagnosed and resolved complex technical issues within ERP and WMS environments, minimizing customer downtime and enhancing system stability. Provided expert remote support, improved operational efficiency through data analysis and process optimization, and maintained comprehensive technical documentation, resulting in 15% reduction in support tickets.
Education
High School
Delta University for Science and Technology (PUA)