Maha Yaser

recruiter - HR

• Job Details:- Identifying future hiring needs. - Designing job descriptions. - Sourcing candidates through databases and social media. - Conducting interviews. - Keeping abreast of employment law and legislation. - Monitoring new and existing employees and acting as their advocate.

customer service trainee

• Job Details:- Handle customer inquiries via call. - Provide accurate information about products and services. - Resolve customer complaints in a professional and timely manner. - Maintain customer records and update account details. - Follow company policies and guidelines to ensure customer satisfaction. - Collaborate with other departments to resolve complex issues. - Stay up to date with product knowledge and company updates. - Meet performance targets such as response time and customer satisfaction ratings.