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Maha Shaheen

Customer services & sales manger at sncc

6th of October, Giza, Egypt

Work Experience

  • Export logistics specialistsFull Time

    Fridal

    Sep 2024 - Present -11 months

    Egypt , Giza

    • Job Details:•Develop a monthly loading plan. •Negotiate with freight forwarders and shipping lines to obtain the best freight rates for air and sea freight. •Provide the sales team with all destination rates required to send offers to customers. •Follow up with the shipping agent for the customer, ensure that all shipping documents are processed and track the shipment until it reaches the customer. •Prepare invoices and packing lists to support shipping operations. •Issue preliminary and final customs invoices on a daily basis. •Conduct comprehensive reviews of shipping documents such as COO and B/L before issuing assets. •Confirm insurance on CIF shipments. •Follow up and conduct an agricultural quarantine to ensure the safety of the plant and that it is suitable for export and obtain the necessary plant health certificate. •Coordinate shipping shipments to ensure timely and damage-free delivery. •Track shipments through different channels. •Communicate with the sales and finance departments to facilitate an efficient export process. •Export samples to customers and generate all required shipping documents via courier service. •Prepare monthly operational reports covering export activity forecasts and withdrawals. •Receive and coordinate all inquiries from business units. •Coordinate with several producers to ensure the readiness of the shipments. •Follow up with the export recovery team regarding Form 13 and other relevant documents before submission to the Finance Department. •Communicate with the Finance Department to ensure timely settlement of all payments due to shipping companies and customs brokers.
  • Sales CoordinatorFull Time

    Egyptian Engineering Company

    Jun 2024 - Aug 2024 -2 months

    Egypt , Giza

    • Local Sales Coordinator&Export logistics SpecialistFull Time

      Egy Polymers For Chemicals

      Aug 2021 - May 2024 -2 yrs, 9 months

      Egypt , Giza

      • Job Details:- Answering client questions regarding their account or sales products. - Track orders and maintain accurate sales records. - Keep track of quotas and goals for each member of the sales team. - Create data analysis on weekly base for sales records to share the needed information with top management & sales team. - Coordinate with production, warehouse & procurement teams to support the sales cycle. -Send the needed documents to the customer & communicate with them to implement the deal from sales order till submitting the goods to Customer warehouse. - Receive and coordinate all inquiries and orders from all business units. - Coordinate with the planning team regarding production and shipping dates. - Negotiate with freight forwarders and shipping lines to get the best shipping rates. - Prepare all shipping procedures: * Book the shipments with the freight forwarders and shipping lines. * Issue proforma invoices, commercial invoices, packing lists, and all export documents. * Issue advice on shipments and send the clients all shipping details. - Coordinate freight shipments to ensure they arrive on time and without damage. - Organize the logistics processes required for export, ensuring that shipping documents are prepared in accordance with legislation and checking their accuracy. - Handle documentation with buyers/banks under CAD/LC terms, send the needed documents to the customer, and communicate with them to implement the deal from sales order until submitting the goods to the customer's warehouse and its timely submission. - Handle and process all export documents - application of permits/costings/bank documents,etc. * Issue and send the export documents to banks and follow up on them. * Follow up on payment with the buyer and ensure all outstanding amounts against the shipment are settled and closed. * Revise the letter of credit and ensure that there are no discrepancies in the documents submitted to the Financial Department.
    • Technical support back office MangerFull Time

      sawa

      May 2020 - Aug 2021 -1 yr, 3 months

      • Job Details:• Assisting the sales team in implementing the ADSL orders to be on ground. • Communicate & coordinate with Etisalat team to solve any issue facing us & follow up with them on the sent requests to be implemented at the soonest to achieve our target. • Follow Up with customers to submit the service or to persuade them to join our network. • Send Daily Email with our orders status to the sales Manager to keep him Updated with the pending & implemented Requests.
    • Education

      • College Diploma in comprehensive supply chain and logistics

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2023 - Jan 2024 - 1 Year

      • Bachelor's Degree in اللغه عربيه ودراسات اسلاميه

        Cairo University (CU)

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Other

        سيده خديجه ثانوي بنات

        Jan 2011 

      Skills

      • Microsoft Office
      • Sales
      • Sales Coordination
      • Sales Target
      • Sales Planning
      • Leadership
      • Logistics
      • Odoo ERP
      • B2B Sales
      • Export
      View More

      Languages

      • English

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