Maha Adel Othman

Senior HR Project CoordinatorFull Time

• Job Details:• Led HR projects, enhancing talent acquisition, engagement, and diversity initiatives. • Collaborated with cross-functional teams to align project objectives. • Analyzed HR data to drive process improvements and reduce onboarding time. • Managed project timelines, budgets, and resources effectively. • Organized events, developed plans, and managed logistics. • Tracked project progress and addressed procurement and accommodation issues. • Handled legal documents and maintained comprehensive project documentation. • Organized project events and developed actionable plans as well as established timeframes for all logistical operations. • Maintained employee records and managed HRIS data. • Administered employee benefits and handled inquiries. • Supported HR initiatives such as performance reviews and audits. • Assisted in recruitment and managed the onboarding process. • Managed document control, ensuring all project deliverables met quality standards. • Coordinated with various departments to ensure project completion . • Arranged staff/crew changes, including logistics and permits. • Organized visa arrangements in collaboration with the Head Office in Belgium . • Managed procurement and contract processes with third parties and suppliers. • Monitored staff training, certifications, and required documentation.

Aviation SpecialistFull Time

• Job Details:• Addressed and resolved customer complaints promptly, ensuring a high level of customer. • Maintained and updated client travel records and ensured confidentiality as well as • Achieved and exceeded performance targets, including customer satisfaction ratings. • Ticketing and Reservations using booking Systems (e.g., Amadeus, Sabre) Certificates: • Certified agent with expertise in IATA ticketing and standard fares. • Certified by the Travel Industry Council of Ontario (Ontario's Travel Regulator).