MS

Maha Hassan Sadik

customer service at Fawry Plus

Shubra, Cairo, Egypt

Work Experience

  • ReceptionistFull Time

    misr rediology

    Sep 2020 - Jul 2021 -10 months

    Egypt , Cairo

    • customer serviceFull Time

      Fawry Plus

      Apr 2018 - Present -7 yrs, 4 months

      Egypt , Giza

      • Job Details:payment all bills and loans , credit card ,sales product ,handling complains

    • call centerFull Time

      vodafone

      Jan 2017 - Mar 2017 -2 months

      Egypt , Cairo

      • Job Details:in bound and out bound call handling complains

    • Customer serviceFull Time

      bank alahly

      Aug 2014 - Dec 2017 -3 yrs, 3 months

      Egypt , Cairo

      • Job Details:i was agent in it for a year then i become leader just help agents to answer the customer question and coaching them if they do anything wrong info

      • Education

      • Bachelor's Degree in Accounting

        Ain Shams University (ASU)

        Jan 2013 

      Achievements

      I like to reading books

      Skills

      • Computer Skills
      • English
      • Soft skills

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • micosoft office : word ,excel, power point,outlook,windows and internet browsing

        مركز الامل الدولى لتنميه الموارد البشريه·2016

      • english

        reach out·2016

      • traning in customer service department for 5 months

        etisalat masr·2016

      • training in the office of accounting for 3 months

        office of accounting·2015

      • ICDL computer skils

        E accounting course·2015
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