Maha Ahmed Fathy

Travel ConsultantFull Time

• Job Details:Booking flight tickets using GDS (Amadeus, Saber and Galileo) and NDC/LCC systems. • Issued corporate bookings as issuance, reissuance and its ancillaries. • Worked to diligently resolve booking and scheduling issues. • Ensure that all booking procedures followed industry standards. • Posted schedule changes online and informed our corporates directly. • Checked passenger manifests to confirm client bookings. • Collecting, evaluating and responding (as appropriate) to customer feedback • Providing pricing information • Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, canceled flights and other travel emergencies.

Tour operatorFull Time

• Job Details:I am working as an outgoing operator which design the program and the accommodation for the clients Working offline and online

Tour operatorFull Time

• Job Details:I have some responsibilities and duties such as: • Devise, arrange, and promote holidays and travel options • Working with hotels and other transport companies for ground travel, in order to execute the arrangements. • Provide customers with advice about where to travel as well as the best means of reaching such destinations. • Responsible for putting rooms' rates at an online system called 24X7rooms.com. • Agreeing service levels, contracts and costs • Confirming customer names with hotels • Collecting, evaluating and responding (as appropriate) to customer feedback • Providing pricing information • Marketing holidays to clients via websites • Handling bookings, invoicing and issuing vouchers for hotels and customers • Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages