Maha Muhamed ElMaghrabi

Social Media SpecialistFull Time

Customer service CoordinatorFull Time

• Job Details:- Work with our vendors to make purchases and reconcile invoices - Arrange transportation, and orchestrate deliveries to meet customer demand with little to no delay - Receives products and coordinates delivery - Manages activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met - Revising invoices and making price offers - Resolves product or service problems by clarifying the customer's complaint and determining the reason - selecting and explaining the best solution to solve the problem; expediting adjustment; following up to solve the problem. - Coordinate and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Prepare accurate reports for upper management.

Deputy of managerFull Time

• Job Details:- Providing help and advice to customers using your organization's products or service. - Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants. - Training staff to deliver a high standard of customer service. - Leading or supervising a team of customer service staff. - Issuing refunds or compensation to customers. - Analyzing statistics or other data to determine the level of customer service your organization is providing.