
Maha Ahmed Elkinani
English nstructor
Maadi, Cairo, EgyptWork Experience
English nstructorFull Time
European Institution
Sep 2017 - Feb 2017 -7 months
Egypt
- Job Details:Teaching adults, General English and conversation
English instructorFull Time
AAST
Apr 2016 - Dec 2016 -8 months
Egypt , Alexandria
- Job Details:Teaching adults and giving intensive course for pre-intermediate level
English TeacherFull Time
three schools national and american depts.
Feb 2013 - Jan 2014 -11 months
Egypt , Alexandria
- Job Details:i worked in the teaching field for almost 5 years •English teacher, Frontiers Language School, 2008 - 2010 •English teacher, El Rashdeen Language School, 2005 - 2007 •English instructor at tareek el Nour institute for two years (as a part time job then worked again in schools feb 2013 whn i joined Brilliance American School as I joined the school as an administrator, but due to business needs I accepted working as a KG teacher only for 3 months as there was a severe lack of teachers and then I moved back to the administrative work. * As a teacher I learned how to manage my time and my many responsibilities as well as the classroom and the students in it. Multi-tasking is an essential skill in teaching .Working as a home room teacher is a three- tier job as I have to manage the paper work, creating the sheets and making up the educational crafts and managing the students' issues, so it ends up to make me a very patient person and a good observer as I monitor the kids and write reports as well *As an administrator, I used to be involved with the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work of junior staff, as I was also responsible for issuing initial reports to my manager when needed. Most of my work required both written and oral communication, word processing and typing, and requires relevant skills such as organizational and presentation skills, as well as the ability to multi-task and work well under pressure.
customer service rep.Full Time
- Job Details:Sutherland is a BPO for AT&T America among other MNCs. This position enabled me to develop advanced customer service and troubleshooting skills. Duties included handling customer issues and achieving first call complaint resolution, ensuring customer satisfaction with the service provider as well as my level of service, so all of that added a lot to my communicational skills and also being more focused when working hard under great pressure.
Education
College Diploma
Alexandria University (ALEXU)Jan 2016 - Jan 2017 - 1 Year
BA in Faculty of Arts, English dept.
Tanta UniversityJan 2000 - Jan 2004 - 4 yr
Languages
English
FluentSpanish
Beginner
Training & Certifications
Professional Teaching training
University Of Arkansas·2018Teaching Arabic and assessment conference
University Of Chicago·2018professional practices for English language teaching
BC online course·2016MOS
New Horizon·2016TEFL
English connection·2015COL training
Sutherland Global Services Company·2013soft skills and business training
Sutherland Global Services·2012Yes I Can
Radisson Blue·2010ICDL
syllabus·2008American Conversation
2007English Conversation
ASEB·2007English Conversation
Arab academy of Science and technology·2006