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Maha Ahmed Elkinani

English nstructor

Maadi, Cairo, Egypt

Work Experience

  • English nstructorFull Time

    European Institution

    Sep 2017 - Feb 2017 -7 months

    Egypt

    • Job Details:Teaching adults, General English and conversation
  • English instructorFull Time

    AAST

    Apr 2016 - Dec 2016 -8 months

    Egypt , Alexandria

    • Job Details:Teaching adults and giving intensive course for pre-intermediate level
  • English TeacherFull Time

    three schools national and american depts.

    Feb 2013 - Jan 2014 -11 months

    Egypt , Alexandria

    • Job Details:i worked in the teaching field for almost 5 years •English teacher, Frontiers Language School, 2008 - 2010 •English teacher, El Rashdeen Language School, 2005 - 2007 •English instructor at tareek el Nour institute for two years (as a part time job then worked again in schools feb 2013 whn i joined Brilliance American School as I joined the school as an administrator, but due to business needs I accepted working as a KG teacher only for 3 months as there was a severe lack of teachers and then I moved back to the administrative work. * As a teacher I learned how to manage my time and my many responsibilities as well as the classroom and the students in it. Multi-tasking is an essential skill in teaching .Working as a home room teacher is a three- tier job as I have to manage the paper work, creating the sheets and making up the educational crafts and managing the students' issues, so it ends up to make me a very patient person and a good observer as I monitor the kids and write reports as well *As an administrator, I used to be involved with the coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work of junior staff, as I was also responsible for issuing initial reports to my manager when needed. Most of my work required both written and oral communication, word processing and typing, and requires relevant skills such as organizational and presentation skills, as well as the ability to multi-task and work well under pressure.
  • customer service rep.Full Time

    Sutherland

    Jul 2011 - Feb 2013 -1 yr, 7 months

    Egypt , Alexandria

    • Job Details:Sutherland is a BPO for AT&T America among other MNCs. This position enabled me to develop advanced customer service and troubleshooting skills. Duties included handling customer issues and achieving first call complaint resolution, ensuring customer satisfaction with the service provider as well as my level of service, so all of that added a lot to my communicational skills and also being more focused when working hard under great pressure.
  • Education

    • College Diploma

      Alexandria University (ALEXU)

      Jan 2016 - Jan 2017 - 1 Year

    • BA in Faculty of Arts, English dept.

      Tanta University

      Jan 2000 - Jan 2004 - 4 yr

    Skills

    • teaching,
    • writing and summarizing books
    • Customer Service
    • Training

    Languages

    • English

      Fluent
    • Spanish

      Beginner

    Training & Certifications

    •  Professional Teaching training

      University Of Arkansas·2018
    • Teaching Arabic and assessment conference

      University Of Chicago·2018
    • professional practices for English language teaching

      BC online course·2016
    • MOS

      New Horizon·2016
    • TEFL

      English connection·2015
    • COL training

      Sutherland Global Services Company·2013
    • soft skills and business training

      Sutherland Global Services·2012
    • Yes I Can

      Radisson Blue·2010
    • ICDL

      syllabus·2008
    • American Conversation

      2007
    • English Conversation

      ASEB·2007
    • English Conversation

      Arab academy of Science and technology·2006
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