Maha Alaa

Operations Specialist at ERG Developments

New Cairo, Cairo, Egypt

ERG Developments

May 2021 - Present -4 yrs, 3 months

Egypt , Cairo

Job Details:• Managing the inventory of projects. • Managing Reservations, Contracts. • Managing broker Contracts and following up on broker claims. • Handling the reservation process and making sure that all related documents are present. • Prepare sales reports. • Managing CRM system. • Makes sure that the reservation process runs smoothly

Apr 2020 - Mar 2021 -11 months

Job Details:• Responsible for supervising sales operations and tools from the CRM. • Responsible for the customer care operations. • Creating and developing sales reports regarding generated leads and quality control. • Develop and follow up on work flow and sales cycle. • Follow-up on the Company’s system (CRM) and ensure all data is entered and accurately presented on • the Company site. • Follow up on the Company’s inventory and preparing sales reports. • Follow up on reports of sales team with their managers

Bachelor's Degree in Mass communication
Cairo University (CU)
Jan 2015 - Jan 2019 - 4 yr