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Magued Adel Gabra Ishak Gouda

Call center agent at Teleperformance Western Union account

Nasr City, Cairo, Egypt

Work Experience

  • Call center agentFull Time

    Teleperformance Western Union account

    Apr 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details:Answering customers inquiries and promoting Western Union services
  • call center agentFull Time

    Xceed

    Dec 2018 - Mar 2019 -3 months

    Egypt , Cairo

    • Job Details:Answer customers inquiries and promoting videotron products
  • Treasury internshipInternship

    Orascom construcion

    Aug 2017 - Sep 2017 -1 month

    • Job Details:I had an internship at the treasury department at Orascom contruction & industries
  • customer service internshipInternship

    cib

    Jun 2017 - Aug 2017 -2 months

    Egypt

    • Job Details:I' ve had an internship at the CIB elnasr branch in the Trade finance - customer service department
  • Education

    • Bachelor's Degree in business and commerce, marketing & accounting

      French university of Egypt (UFE)

      Jan 2013 - Jan 2018 - 5 yr

    • High School - Other

      College De La Salle

      Jan 2013 

    Skills

    • communication skils
    • Project Management
    • Microsoft Office

    Languages

    • French

      Fluent
    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • bachelor degree in business administration (general: marketing, finance, HR,...)

      French univerity in Egypt·2018
    • ICDL

      ICDL Arabia·2018
    • Toeic

      amid east egypt·2016
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