Maghrabi Eid Ali
Self-motivated, Team player
Haram, Giza, EgyptWork Experience
Technical Support Agent - Rotational ShiftsFull Time
- Job Details:I worked for Teleperformance in Dubai for 2 years, supporting technical queries for Apple products, related to iOS and Mac OS products.
Technical SupportFull Time
Sykes Egypt
Oct 2014 - Present -10 yrs, 9 months
Egypt , Cairo
- Job Details:Technical Support for Sony UK
Customer ServiceFull Time
Stream Global Services
Jun 2011 - Oct 2014 -3 yrs, 4 months
Egypt , Cairo
- Job Details:Customer Service Support Professional
Tour GuideFull Time
- Job Details:English speaking tour leader and guide
Education
BA in Tourism & Hotel management
Minia UniversityJan 2000 - Jan 2004 - 4 yr
Skills
- Internet use
- Tourism and travel
- Travel Arrangements
- Microsoft Office
- MS Word
- Cusptomer service
- Travel Agencies
- Training & Development
- Technical Support
- Articles Writing
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Languages
English
FluentArabic
Fluent
Training & Certifications
Digital Marketing Fundamentals
Google open university / IAB Europe·2020Presentation skills
Future Learn·2020Tour leading
Egyptian Tour Guides Syndicate·2005