
Maggie Youssef
Call center agent at Mario used cars
Zaytoun, Cairo, EgyptWork Experience
Reservation ClerkFull Time
The Stregis Cairo
May 2023 - Present -2 yrs, 2 months
Egypt , Cairo
- Job Details:Responsible for handling booking inquiries, processing reservations, and assisting customers with travel or accommodation needs. Ensures accuracy in reservations, provides excellent customer service, and resolves booking issues efficiently. Requires strong communication skills, attention to detail, and proficiency in reservation systems.
Customer Service ClerkFull Time
The Stregis Cairo
Jun 2021 - Present -4 yrs, 1 month
Egypt , Cairo
- Job Details:Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations
Education
Bachelor's Degree in English
Cairo University (CU)Jan 2019
High School - Thanaweya Amma
Our lady of perpetual succor schoolJan 2015
Activities
Hr member at MAP Advertising
Student Activity
Sep 2018 - Apr 2019 -7 months
Hr member at Mese egypt
Student Activity
Sep 2017 - May 2018 -8 months
Languages
English
FluentArabic
Fluent