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Maggie Youssef

Call center agent at Mario used cars

Zaytoun, Cairo, Egypt

Work Experience

  • Reservation ClerkFull Time

    The Stregis Cairo

    May 2023 - Present -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:Responsible for handling booking inquiries, processing reservations, and assisting customers with travel or accommodation needs. Ensures accuracy in reservations, provides excellent customer service, and resolves booking issues efficiently. Requires strong communication skills, attention to detail, and proficiency in reservation systems.
  • Customer Service ClerkFull Time

    The Stregis Cairo

    Jun 2021 - Present -4 yrs, 1 month

    Egypt , Cairo

    • Job Details:Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations
  • Call center agentFull Time

    Mario used cars

    Oct 2019 - Present -5 yrs, 9 months

    Egypt , Cairo

    • Education

      • Bachelor's Degree in English

        Cairo University (CU)

        Jan 2019 

      • High School - Thanaweya Amma

        Our lady of perpetual succor school

        Jan 2015 

      Activities

      • Hr member at MAP Advertising

        Student Activity

        Sep 2018 - Apr 2019 -7 months

      • Hr member at Mese egypt

        Student Activity

        Sep 2017 - May 2018 -8 months

      Skills

      • Hard Skills
      • Microsoft Office

      Languages

      • English

        Fluent
      • Arabic

        Fluent
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