Maggie Mourad Naguib

Lead ExpertFull Time

• Job Details:• Promote the sales of products, Educate the customers how to use our products, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established store target • Working as a customer service representative for the online chat portal. • Be aware of developments in the local market e aware on advertising and promotions in the media • Suggest campaign based on market and competitors research. • Be up to date with changes in the company’s products. • Acting as a Store Assistant and managing the staff in the absence of the Store Assistant Manager. • Running the daily sales reports to maintain the status of the store target. • Handling Customer’s Complaints, and offering the solutions to assure the client’s satisfaction. • Perform product demos, and explain the features to the customers. • Collaborate with the store manager to organize marketing and promotional campaigns, to run the activities. After Sales Duties: • Receiving and making after sale’s calls for the guarantee/warranty. • Co-ordinating and following up by calls and emails between the service centre and customer. • Filling and recording all the cases related to the repair.

Sales RepresentativeFull Time

• Job Details:• Selling all the product in the store. • Check all the item pricing tags. • Displaying the new lines according to the guid line. • Achieving the store target. • Creating an outfit for the customers.