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Magesh Kumar Sudharsan

Clients Relation Manager at Hudson Valley Media Technologies Pvt Ltd

United Arab Emirates

Work Experience

  • Clients Relation ManagerFull Time

    Hudson Valley Media Technologies Pvt Ltd

    Dec 2009 - Present -15 yrs, 7 months

    India

    • Job Details:Working as a Clients Relation Manager handling both Technical Support (Voice process) and Billing for End to End process. Responsible for the reports and acting as a bridge between my team members and management. Work involves calling for insurance verification and for checking claim status etc., to get the end result of getting the claims paid. Interacting with client for any updates for the projects. Updating my team member’s for new updates. Conducting meetings with the team leads and members.
  • Assistant ManagerFull Time

    FPG Healthcare Pvt. Ltd

    Apr 2006 - Dec 2009 -3 yrs, 8 months

    India , Chennai

    • Job Details:Claims Adjudication (Hospital & Medical), Claims Review examination, Quality audit and maintaining the WSR and MSR Responsible for timely tracking and reporting of Service level performance Medical Billing Part of Compliance Team (HIPAA) Assisting Management in recruitment process Creating Ramp- up Plan for New Hire and up-training batches in US health insurance process and routing the client updates to the end users Managing the team with high standards Project transition and client interaction Evaluating the examiners skills in various parameters Attrition analysis and creating attrition control plan Forecasting & Training
  • Claims ExaminerFull Time

    Dell Perotsystems

    Sep 2004 - Apr 2006 -1 yr, 7 months

    India , Chennai

    • Job Details:Validating the claims acording to the US Health Insurance Terms and Condition Validating the claims for Payments and denials Resolving pended claims using Insurance, State and federal regulations, and using Specific health plan criteria
  • Billing ExecutiveFull Time

    Global Infoserv

    Jun 2001 - Sep 2004 -3 yrs, 3 months

    India , Chennai

    • Education

      • MBA in Healthcare

        NATIONAL INSTITUTE OF BUSINESS MANAGEMENT

        Jan 2013 - Jan 2014 - 1 Year

      Achievements

      Team has consistently met all the quality parameters on a month on month basis Awarded "Best Process" for the months of July and September 2009 in the rework queue Created an internal auditing mechanism to strengthen the internal quality base of the team Received appreciations from the client end for maintaining quality standards and Zero making of the claims queue.

      Skills

      • Healthcare, Insurance, Management, Clients Interaction and Customer Suport
      • Microsoft Word
      • Microsoft Excel
      • Microsoft Powerpoint

      Languages

      • English

        Fluent
      • Tamil

        Fluent
      • Malayalam

        Beginner
      • Hindi

        Beginner
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