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Maged Yehia

Manager deputy at document management department

6th of October, Giza, Egypt

Work Experience

  • Manager deputy at document management departmentFull Time

    Hsbc

    May 2016 - Jun 2018 -2 yrs, 1 month

    Egypt , Giza

    • Job Details:Under my supervision 15 members of the document management team responsible for accurately, securely and effectively managing information received and produced by the bank. Typical responsibilities include: 1. establishing new records management systems. 2. developing, maintaining, verifying and evaluating existing systems. 3. overseeing the switch from paper to electronic record-keeping. 4. writing reports and publications. 5. dealing with enquiries and requests for information from both internal and external clients. 6. ensuring that financial, legal or administrative requirements and regulations are complied with. 7. ensuring that data is protected. 8. classifying and indexing records. 9. destroying or archiving finished data/records. 10. ensuring that records are easily accessible when needed. 11.providing training to staff who require access or have responsibility for maintaining records.
  • OFFICER at document management departmentFull Time

    HSBC bank

    Nov 2007 - May 2016 -8 yrs, 6 months

    Egypt , Giza

    • Job Details:1.establishing new records management systems. 2. developing, maintaining, verifying and evaluating existing systems. 3. overseeing the switch from paper to electronic record-keeping. 4. writing reports and publications. 5. dealing with enquiries and requests for information from both internal and external clients. 6. ensuring that financial, legal or administrative requirements and regulations are complied with. 7. ensuring that data is protected. 8. classifying and indexing records. 9. destroying or archiving finished data/records. 10. ensuring that records are easily accessible when needed. 11.providing training to staff who require access or have responsibility for maintaining records
  • officer in charge for treasury at ATM department.Full Time

    HSBC bank

    Aug 2002 - Nov 2007 -5 yrs, 3 months

    Egypt , Giza

    • Job Details:1. repairs and restores automated teller machines (ATMs) on an as needed basis. 2. provide general service to these machines such as removing the money canisters, and replenishing materials used at an ATM such as envelopes and deposit slips. 3. travel to various ATMs and remove deposits put in each night. 4. compare the amounts to those recorded on the log to be sure there are no discrepancies. 5. often work on testing the machine. run regular diagnostics tests to ensure the machines are working properly and keep up with maintenance. 6. handle different problems that may occur. This is an important role to a bank or financial institution since many customers rely on ATMs for their banking needs.
  • TellerFull Time

    HSBC BANK

    Aug 2001 - Aug 2002 -1 yr

    Egypt , Giza

    • Job Details:1. Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. 2. Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. 3. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. 4. Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. 5. Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency. 6. Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof. 7. Maintains customer confidence and protects bank operations by keeping information confidential. 8. Contributes to team effort by accomplishing related results as needed.
  • Education

    • Bachelor's Degree in faculty of commerce

      Cairo University (CU)

      Jan 1992 - Jan 1996 - 4 yr

    • High School - Thanaweya Amma

      Alsaedeya secondry school

      Jan 1992 

    Skills

    • reading and. playing gym
    • Microsoft Word
    • excel
    • Hard Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • CIA

      Talent development·2018
    • English course certificate

      ILI·2000
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