Maged Mohamed Alaa El-din Omran

Senior Research ExecutiveFull Time

Client Services ExecutiveFull Time

QUALITY & REVENUE ASSURANCE EXECUTIVEFull Time

• Job Details:● The first point of contact with dealerships, reconciling sales by verifying them through phone calls and emails with key end-users ● Working closely with the entire supply team to improve the product for our dealers and end-users alike ● Making sure that all sales are reported in a timely manner across 50 accounts in order to keep their performances in accordance with the monthly targets ● Introduced a new approach to analyzing daily sales in order to validate the information provided and clear the dashboard from any fake or duplicate purchase claims made by users on the platform which resulted in the transition of an average of 80 sales per day to the status of confirmed or fake ● Working alongside the financial department through handling financial dispute cases in order to ensure liquidity and good relationships with business partners ● Liaising with partnership managers in order to enhance the performance of the accounts they are responsible for, by planning and implementing short-term and long term goals for accounts’ development ● Reaching out to customers in order to validate their purchases and receive feedback about the influence the website had on their purchase decision ● Assisting in optimizing and in the management of a 3rd party outsource company which helped in collecting customer feedback and acquiring any missed sales that have not been reported ● Responsible for validating and uploading all the data received from the 3rd party company onto the platform daily, in order to reconcile the sales with Dealerships as soon as possible without it affecting their accounts’ performance ● Assisting in data alignment with its relevant accounts on Salesforce to ease in the locating of key contacts of our business partners