
Maged Alam
Human Resources Operations Supervisor
Suez, EgyptWork Experience
Human Resources Operations SupervisorFull Time
Jan 2020 - Nov 2022 -2 yrs, 10 months
Egypt , Suez
- Job Details:- Oversee and supervise the operations of the Human Resources activities and transactions - Coach and mentor team members and assign tasks to ensure that the team’s resources are used effectively - Maintain management guidelines through HR policies and procedures - Define HR KPIs and HR strategies to employees . - Detect basic gaps in work environment, develop action plans to close these gaps, ensure affective communication, recognize, and motivate employees - Manage escalations and issues - Calculate employee‘s final settlement for end of service . - Review loan application and other benefit documents and requirements to determine loan eligibility. - Helping to prepare Offer Letter, Promotion Letter, and Increment letters after the discussion with higher authority. - Responsible for preparing Probation Period assessment to be decided by the direct manager - Managing system configurations with IT support team - Improved policy awareness for employees by conducting educations sessions and creating a handbook document with the SOPs - Stay up to date and comply with changes in local policies and labor legislation - Manage personnel problems, such as non-compliances and employee grievances by handling all internal investigations of sensitive and complex situations while aligning with Legal and compliance depts. to ensure compliance with company-internal guidelines and external regulations. and recommend corrective actions as needed . - Handle process of contract renewals in an accurate and timely manner. - Managing mobile accounts with the tele-communication provider, making sure that communication tools policy is applied, reviewing monthly invoice and get the needed approvals for the finance department
Human Resources Operations SpecialistFull Time
Jun 2015 - Dec 2019 -4 yrs, 6 months
Egypt , Suez
- Job Details:- Ensure proper payroll earnings and deductions computes, prepares, and reconciles all compensation, benefits, allowances, and payments - Responsible for calculating affecting elements on the monthly incentive. - Gather the required data regarding employees' attendance, leaves, vacations, overtime, and penalties. - Follow up with vacation requests from employees and accordingly update the employees’ vacation records - Manage the preparation and closing of the company's social and medical insurance accounts provided to employees. - Handling all work related to government offices (SI office, Labor office) - Handle social insurance and labor office inspector visits and provide them with the needed documents, ensuring that the organization’s personnel are processed accurately and on time. - Manage employee career events in SAP / Oracle, hiring process, end of employment, transfer, and promotion for all employees - Work together with Talent Acquisition team to support in recruitment and candidates’ selection. - Preparing the Recruitment calendar with all the position & their target date of hiring. - Establishing , Delivering of HR induction module to new hires. - Manage employees’ engagement activities - Support HR projects and process improvements
Sales RepresentativeFull Time
- Job Details:- Carry out the company's vision and guidelines in maintaining a high level of customer satisfaction. - Fulfilling the customer need with speed & simplicity - Handle customer's inquiries & complaints in a positive manner acting. - Achieve sales and revenue targets. - Handling payments. - Responsible for settling and delivering cash - Responsible for maintaining warehouse, determine shortages and order replacements
Education
Technical Diploma in Human resources managment
Human Resources Certification Institute (HRCI)Jan 2021 - Jan 2022 - 1 Year
Bachelor's Degree in accounting
Suez Canal University (SCU)Jan 2011
Skills
- Payroll
- Personnel Management
- Communication
- HR operations
- Negotiation
- Microsoft Office
- Oracle
- SAP
- Labor Law
- Customer Care
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Languages
English
Advanced
Training & Certifications
Training of Trainers
Edraak Institution·2019