Maged Nour Eldin Abbass Elbaghdadi

Business Support and Contracts Specialist - Administration and Contract ManagementFull Time

• Job Details:Responsibilities: • Establish, Review, manage, and track all company Agreements related to airport infrastructure/common-use contracts, Aeronautical, Lease Agreements (Office, Space and others), Operational office equipment/ services contracts, Logistics and other management admin-related documents, charges/proposals in the region of Americas including USA, West Europe, Middle East (Arabic countries only), and Africa and to ensure that all documents and contracts adhered to applicable Law and regulations of the Operating country within the region. • Perform and Monitor Operational tasks associated with agreed Contract terms and conditions (T&Cs) between the company and the clients as well as the handling of SGHAs (Standard Ground Handling Agreements) and SLA’s (Service Level Agreements), thereby ensuring that the Contracted Companies and GHA’s (Ground Handling Agency) delivers and maintain the Contract requirements and the service based on the set KPI’s (Key Performance Indicator), SLA’s and Contract terms & conditions (T&Cs). • Analyse, negotiate and draft the Common use contracts, Lease Contracts, logistics, SGHAs and other Contracts with Governments, Airport authorities, Civil aviation, GHAs, and Companies that provide services to Qatar Airways projects, stations, offices and Aircraft within Qatar Airways network stations. Ensure all contracts and protocols achieve maximum benefits as per company policy with effectively managed quotations during negotiations and pricing strategies to minimize risk exposure. • Oversee station's costs and expenditures in the region to meet objectives of the department’s financial plan to ensure the budgeted and actual expenditures are properly evaluated, cost-efficient, justified, and are within company policies. • Establish the departments or teams’ objectives and priorities to align and to support the business objectives such as new station start-up. • Train and develop other employees, to ensure succession planning is in place.

Airside operations Duty manager - Operations ManagerFull Time

• Job Details:• Plan, develop and control the operations departments in all Ground handling activities relevant to the Airside and Landside business units to ensure consistent delivery standards (targets, SLA’s and SOP’s) are achieved and on-time performance is maintained at the highest level of service delivery for the customer airlines. • Manage and Led a team approx. 1200 to 1700 staff during the shift (12hours) including Officers, Supervisors, and Senior Staff to maintain service quality, handling standers, and compliance with applicable policies in each department to serve approx. 180 flights including freighters per shift. • Responsible to ensure that all staff members in the shift under jurisdiction adhere to safety and security regulations and maintain Discipline as per the company’s policy. • Guide all departments including Airport Terminal to maintain effective communication between the Operations control centre, Passenger terminal, Cargo departments (Warehouse/ Cargo Airside), and all Airside handling departments including GSE departments/ Coaches and GSE Workshop to ensure on-time service delivery for all customer Airlines. • Maintain positive relations with customer airlines’ representatives, airport authorities, and airport agencies through regular coordination and communication. • Represent, assist and support senior management around the clock is the focal point for all handling activities and queries from Airlines.

Cargo Warehouse and Operations Duty Manager- Cargo Logistics managerFull Time

• Job Details:• Plan, Support, assist and manage in delivering excellent performance in all aspects related to cargo HUB Terminal process and inbound/ outbound freight handling (Perishables, chilled or frozen products, Pharma, Live Animals, General Cargo, etc). 1. Manage the three-floor warehouse cargo facility incorporates warehouse spaces Operations and Cooling distribution facility, in addition, External Storage area for General cargo, Mail and Courier distribution warehouse, AVI Facility, automated & retrieval warehouse system, warehouse equipment, Airside equipment (including 37 Refer-Trucks), 50 Airside loading docks, and 31 landside truck-loading facilities to enable the swift and efficient transfer of cargo in and out of Qatar. 2. Controlling documentation departments to ensure scanning procedures and documents process implemented to complete all required documentation for inbound and outbound cargo. 3. Lead Team approx. 450 Staff per shift (12hours) to reach KPI, maintain safety, security and punctuality in all Cargo Hub Operations and Cargo distribution to Handle Approx. 4k tons of inbound/ outbound Cargo, Mail and Courier to serve 180 flights including freighters per shift. • Develop, Execute the facility to cope with the short/long term HUB logistics solutions including QRT (Quick ramp transfer) and Good Distribution Practice’ (GDP) in 24/7 running activity with manage and plans for logistics policies, objectives, and initiatives with creates procedures for logistics management to optimize inbound & outbound cargo workflow, distribution, transportation, storage, palletizing and inventory control also with subordinate staff in the day-to-day performance. • Represent the company and liaise with local authorities to enable the Cargo team to deliver all Cargo timely. • Establish the department or team’s objective and priorities to align with and support the business objective. • Regularity evaluates the department or team’s objective, plan, procedures, and practices, and make appropriate changes if needed. • Coordinate the work and activities of others by leading, coaching, developing, and establishing discipline to ensure a high standard of service delivery.