Basic Info

Magdy Tharwat

4 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Planning Specialest at Techno-Taste

Experience Details

Planning Specialest

Hospitality/Hotels/Food Services

Entry Level

1-Lead preparation samples team to achieve our targets before deadline.
2-Coordinate with customer by receiving memos have samples they need with all inquires then followup with laboratory to get it.
3-To be sure that all samples have been delivered to all customers as well.
4- in my responsibility all documents that associated with samples.
5-Get customer complaints about any sample.
6-calculate samples cost.


Company Details

Techno-Taste

Giza, Egypt

101-500 employees

Food and Beverage Production, Dairy

www.techno-taste.net

Sep 2012 to present (5 years 1 month)
Technical Support at Vodafone Egypt

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

Working as aTechnical support for front line adsl team,
1-handling adsl cases and making all troubleshoots .
2-handling 3G cases.
3-handling billings and offers issues.
4-Do my best to get customer satisfaction.
5-Walk on Vodafone's approach to achieving customer satisfaction


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Www.vodafone.com.eg

Oct 2016 to present (1 year)
Team leader at Azadya Co (Zara)

Experience Details

Team leader

Sales/Retail, Marketing/PR/Advertising , Operations/Management

Experienced (Non-Manager)

1-assist customers to choose there needs.
2-Performing daily inventory work.
3-Working as a team leader to bring customer and managers satisfaction.
4-Prepare reports for each product and what we need from stock.
5-Carry out the director's duties in case of absence.


Company Details

Azadya Co (Zara)

Cairo, Egypt

More than 1000 employees

Retail

http://tieshopegypt.com/

Sep 2009 to Jul 2012 (2 years 10 months)
Sales man at Tie Shop

Experience Details

Sales man

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

1-start my career in sales and customer service during studying period.
2-work as asales man in rehab branch for 1 year
3-in my responsibilities to assist customers to get thierneeds from ties or scarves.
4-Do the daily inventory.
5-Prepare inventory requirements.


Company Details

Tie Shop

Cairo, Egypt

101-500 employees

Retail

Www.tie-shop.com

Sep 2008 to Aug 2009 (11 months)

Achievements


i had a lot of achievements in my school in sports and School concerts ,Also i had some achievements in my university for sports (football and swimming)

Education

Bachelor's in Accounting

Education Details

Bachelor's

Accounting, sales, Management

Cairo University, Egypt

C / Good / 65 - 75%

Accounting

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Osman ebn affan

Egypt

2008

A / Excellent / 85 -100%

N/A

Osman ebn affan
2008

Certifications

Certificate details

Vodafone speacial employee

Dec 2016

100% out of 100%

http://No

10774

Vodafone

For good efort for Dec and i get high score

Training and Courses

Training/Course Details

Microsoft Excel

Mar 2014

IMC

N/A

5s at IMC
May 2014

Training/Course Details

5s

May 2014

IMC

N/A

ISO 9001 at IMC
Sep 2013

Training/Course Details

ISO 9001

Sep 2013

IMC

N/A

Training/Course Details

ISO 22000-1

Nov 2015

IMC

N/A

Training/Course Details

English course

Jul 2015

berlitz egypt

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

5sAccountingActivitiesAdaptiveArabicBankingBooksBusiness DevelopmentBusiness PlanningComputerCustomer ServiceDairyERP NitsesEnglishEnglish CourseFinancial ManagementFlexibleFoodFood And Beverage ProductionFood ServicesHandles StressHobbiesHospitalityISO 22000-1ISO 9001InternetManagementMarketingMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordPlacesPlanning SpecialestProblem SolverRetailSalesSales ManSocialSupportTeam LeaderTeam PlayerTechnical SupportTechnologiesTelecommunicationsVodafone EgyptVodafone Speacial EmployeeWebsites

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

computer

computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

ERP Nitses

ERP Nitses

: Intermediate

: High

:

1-3 years

Retail

Retail

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

5-7 years

Financial Management

Financial Management

: Intermediate

: High

:

Less than 1 year

Business Planning

Business Planning

: Intermediate

: High

:

Less than 1 year

banking

banking

: Beginner

: Extreme - I love it!

:

Less than 1 year

Accounting

Accounting

: Beginner

: Medium

:

Less than 1 year

Key Skills

Problem Solver, Flexible / Adaptive, Social, Handles Stress, Team Player

Online Presence

Magdyseliem@linkedin.comMagdyseliem@ymail.com

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