Basic Info

Magdy Tharwat

4 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Planning Specialest at Techno-Taste

Experience Details

Planning Specialest

Hospitality/Hotels/Food Services

Entry Level

1-Lead preparation samples team to achieve our targets before deadline.
2-Coordinate with customer by receiving memos have samples they need with all inquires then followup with laboratory to get it.
3-To be sure that all samples have been delivered to all customers as well.
4- in my responsibility all documents that associated with samples.
5-Get customer complaints about any sample.
6-calculate samples cost.


Company Details

Techno-Taste

Giza, Egypt

101-500 employees

Food and Beverage Production, Dairy

www.techno-taste.net

Sep 2012 to present (5 years 3 months)
Technical Support at Vodafone Egypt

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

Working as aTechnical support for front line adsl team,
1-handling adsl cases and making all troubleshoots .
2-handling 3G cases.
3-handling billings and offers issues.
4-Do my best to get customer satisfaction.
5-Walk on Vodafone approach to achieving customer satisfaction


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Www.vodafone.com.eg

Oct 2016 to present (1 year 2 months)
Team leader at Azadya Co (Zara)

Experience Details

Team leader

Sales/Retail, Marketing/PR/Advertising , Operations/Management

Experienced (Non-Manager)

1-assist customers to choose there needs.
2-Performing daily inventory work.
3-Working as a team leader to bring customer and managers satisfaction.
4-Prepare reports for each product and what we need from stock.
5-Carry out the director's duties in case of absence.


Company Details

Azadya Co (Zara)

Cairo, Egypt

More than 1000 employees

Retail

http://tieshopegypt.com/

Sep 2009 to Jul 2012 (2 years 10 months)
Sales man at Tie Shop

Experience Details

Sales man

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

1-start my career in sales and customer service during studying period.
2-work as asales man in rehab branch for 1 year
3-in my responsibilities to assist customers to get thierneeds from ties or scarves.
4-Do the daily inventory.
5-Prepare inventory requirements.


Company Details

Tie Shop

Cairo, Egypt

101-500 employees

Retail

Www.tie-shop.com

Sep 2008 to Aug 2009 (11 months)

Achievements


i had a lot of achievements in my school in sports and School concerts ,Also i had some achievements in my university for sports (football and swimming)

Education

Bachelor's in Accounting

Education Details

Bachelor's

Accounting, sales, Management

Cairo University, Egypt

C / Good / 65 - 75%

Accounting

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Osman ebn affan

Egypt

2008

A / Excellent / 85 -100%

N/A

Osman ebn affan
2008

Certifications

Certificate details

Vodafone speacial employee

Dec 2016

100% out of 100%

http://No

10774

Vodafone

For good efort for Dec and i get high score

Training and Courses

Training/Course Details

Microsoft Excel

Mar 2014

IMC

N/A

5s at IMC
May 2014

Training/Course Details

5s

May 2014

IMC

N/A

ISO 9001 at IMC
Sep 2013

Training/Course Details

ISO 9001

Sep 2013

IMC

N/A

Training/Course Details

ISO 22000-1

Nov 2015

IMC

N/A

Training/Course Details

English course

Jul 2015

berlitz egypt

N/A

This profile is fresh!
Last update 7 days ago.

Jobseeker photo

Profile Skills and Keywords

5sAccountingActivitiesAdaptiveArabicBankingBooksBusiness DevelopmentBusiness PlanningComputerCustomer ServiceDairyERP NitsesEnglishEnglish CourseFinancial ManagementFlexibleFoodFood And Beverage ProductionFood ServicesHandles StressHobbiesHospitalityISO 22000-1ISO 9001InternetManagementMarketingMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordPlacesPlanning SpecialestProblem SolverRetailSalesSales ManSocialSupportTeam LeaderTeam PlayerTechnical SupportTechnologiesTelecommunicationsVodafone EgyptVodafone Speacial EmployeeWebsites

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

computer

computer

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

ERP Nitses

ERP Nitses

: Intermediate

: High

:

1-3 years

Retail

Retail

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

5-7 years

Financial Management

Financial Management

: Intermediate

: High

:

Less than 1 year

Business Planning

Business Planning

: Intermediate

: High

:

Less than 1 year

banking

banking

: Beginner

: Extreme - I love it!

:

Less than 1 year

Accounting

Accounting

: Beginner

: Medium

:

Less than 1 year

Key Skills

Problem Solver, Flexible / Adaptive, Social, Handles Stress, Team Player

Online Presence

Magdyseliem@linkedin.comMagdyseliem@ymail.com

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