
Magdoline Adel
Learning & Development Manager at Steigenberger ALDAU Resort
Hurghada, Red Sea, EgyptWork Experience
Learning & Development ManagerFull Time
Steigenberger ALDAU Resort
Jul 2024 - Present -1 yr
Egypt , Red Sea
- Job Details:- Determining and assessing the hotel’s training and employee development needs - Keeping up-to-date on the latest training trends, developments and best practices -Managing employee enrolment for training, schedule training sessions and organizing the resources to facilitate training programs - Identifying and implementing a wide range of training techniques - Working with employees, the human resources teams and management to ensure the achievement of training objectives - Introducing new training programs according to the hotel's needs -Design & customize learning strategies and programs according to the organization's training needs -Evaluate individual and organizational development needs -Capitalize on coaching employees, especially the blue collars , to minimize turnover rate -Advise language courses for a better customer's experience -Assess the success of development plans and help employees make the most of learning opportunities -Help managers develop their team members through career pathing
Assistant Learning & Development ManagerFull Time
Steigenberger ALDAU Resort
Jan 2023 - Jul 2024 -1 yr, 6 months
Egypt , Red Sea
Training CoordinatorFull Time
Steigenberger ALDAU Resort
Sep 2021 - Jan 2023 -1 yr, 4 months
Egypt , Red Sea
- Job Details:- Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the hotel. -Train new hires on hotel's policies and procedures and use the best training methods for a specific purpose or audience. Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions. -Inform employees on scheduled training and track their progress. - Conduct Induction Program for the new hired employees.
English TeacherFull Time
Saint John American School
Aug 2020 - Aug 2021 -1 yr
Egypt , Cairo
- Job Details:-Teach English & Social Studies to required grades (middle school) - Develop lesson plans and instructional materials to adapt the curriculum - Create engaging class activities - Set exams with accurate model answers
Education
BA in Al-Alsun
Ain Shams University (ASU)Jan 2015 - Jan 2019 - 4 yr
High School - Thanaweya Amma
Saint.Joseph's SchoolJan 2015
Achievements
- Introduced digitalization system to facilitate administration - Achieved almost 3 training hours per employee on monthly basis - Successfully fulfilled ISO 22000 training compliance for Steigenberger ALDAU Beach Hotel & Steigenberger Pure Lifestyle. - Took the initiative to celebrate new events like World Smile Day & Housekeeping Appreciation Day for staff engagement. -Honored by the Ministry of Education for contributions to the Dual Education System and youth development. - Launched the Best Departmental Trainer Recognition Program, fostering knowledge sharing and enhancing training quality. -Handled High Potential Plan for 5 hotels (3 in Hurghada & 2 in Cairo) with keen follow-up.
Languages
English
FluentArabic
FluentRussian
IntermediateFrench
Intermediate
Training & Certifications
Leading Change
2024Strategic Thinking
2024Coaching & Compassionate Leadership
2024Emotional Intelligence
2024Generative AI in Learning and Development
2024Effective Management Skills
2024HACCP for ISO 22000
2023Leadership Excellence
New Horizons Computer Learning Centers·2023Internal Audit
2023Train the Trainer
2023NLP Diploma
Netherlands Training Center of Human Development·2022Supervisory Skills
Egyptian Tourism Authority·2022Certified Hospitality Departmental Trainer (CDHT)
Steigenberger ALDAU Resort·2021