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Magdoline Adel

Learning & Development Manager at Steigenberger ALDAU Resort

Hurghada, Red Sea, Egypt

Work Experience

  • Learning & Development ManagerFull Time

    Steigenberger ALDAU Resort

    Jul 2024 - Present -1 yr

    Egypt , Red Sea

    • Job Details:- Determining and assessing the hotel’s training and employee development needs - Keeping up-to-date on the latest training trends, developments and best practices -Managing employee enrolment for training, schedule training sessions and organizing the resources to facilitate training programs - Identifying and implementing a wide range of training techniques - Working with employees, the human resources teams and management to ensure the achievement of training objectives - Introducing new training programs according to the hotel's needs -Design & customize learning strategies and programs according to the organization's training needs -Evaluate individual and organizational development needs -Capitalize on coaching employees, especially the blue collars , to minimize turnover rate -Advise language courses for a better customer's experience -Assess the success of development plans and help employees make the most of learning opportunities -Help managers develop their team members through career pathing
  • Assistant Learning & Development ManagerFull Time

    Steigenberger ALDAU Resort

    Jan 2023 - Jul 2024 -1 yr, 6 months

    Egypt , Red Sea

    • Training CoordinatorFull Time

      Steigenberger ALDAU Resort

      Sep 2021 - Jan 2023 -1 yr, 4 months

      Egypt , Red Sea

      • Job Details:- Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the hotel. -Train new hires on hotel's policies and procedures and use the best training methods for a specific purpose or audience. Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions. -Inform employees on scheduled training and track their progress. - Conduct Induction Program for the new hired employees.
    • English TeacherFull Time

      Saint John American School

      Aug 2020 - Aug 2021 -1 yr

      Egypt , Cairo

      • Job Details:-Teach English & Social Studies to required grades (middle school) - Develop lesson plans and instructional materials to adapt the curriculum - Create engaging class activities - Set exams with accurate model answers
    • Education

      • BA in Al-Alsun

        Ain Shams University (ASU)

        Jan 2015 - Jan 2019 - 4 yr

      • High School - Thanaweya Amma

        Saint.Joseph's School

        Jan 2015 

      Achievements

      - Introduced digitalization system to facilitate administration - Achieved almost 3 training hours per employee on monthly basis - Successfully fulfilled ISO 22000 training compliance for Steigenberger ALDAU Beach Hotel & Steigenberger Pure Lifestyle. - Took the initiative to celebrate new events like World Smile Day & Housekeeping Appreciation Day for staff engagement. -Honored by the Ministry of Education for contributions to the Dual Education System and youth development. - Launched the Best Departmental Trainer Recognition Program, fostering knowledge sharing and enhancing training quality. -Handled High Potential Plan for 5 hotels (3 in Hurghada & 2 in Cairo) with keen follow-up.

      Skills

      • Microsoft Office
      • Public Speaking
      • Academic Writing
      • Social Media
      • Training
      • Coaching

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • Russian

        Intermediate
      • French

        Intermediate

      Training & Certifications

      • Leading Change

        2024
      • Strategic Thinking

        2024
      • Coaching & Compassionate Leadership

        2024
      • Emotional Intelligence

        2024
      • Generative AI in Learning and Development

        2024
      • Effective Management Skills

        2024
      • HACCP for ISO 22000

        2023
      • Leadership Excellence

        New Horizons Computer Learning Centers·2023
      • Internal Audit

        2023
      • Train the Trainer

        2023
      • NLP Diploma

        Netherlands Training Center of Human Development·2022
      • Supervisory Skills

        Egyptian Tourism Authority·2022
      • Certified Hospitality Departmental Trainer (CDHT)

        Steigenberger ALDAU Resort·2021
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