Madonna ezzat Labib

Front Office Executive

• Job Details:Greeting and checking in patients, scheduling and managing appointments, answering phone calls and inquiries, registering patients and managing documentation, processing payments and billing inquiries, communicating with patients and medical staff, maintaining patient records, managing office supplies, handling walk-ins and emergencies. Manage check-ins and check-outs, handle payments and billing, assist with guest inquiries and complaints, coordinate with housekeeping and maintenance. Manage guest accounts and room changes, ensure security protocols. Supervising front office staff and operations, handling guest inquiries, complaints, and special requests, supporting staff, providing training, and monitoring performance, coordinating with housekeeping, maintenance, and other departments, managing cash, financial transactions, and preparing shift reports, monitoring room availability and optimizing occupancy, maintaining front office standards and enforcing policies. Reporting key issues to management, assisting VIP and special guests, ensuring safety and security protocols are followed.

Front Office Agent Shift Leader