Basic Info

Madonna Saad

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Production Support EDI Analyst, Team Lead at EBN (Santeon Previosuly)

Experience Details

Production Support EDI Analyst, Team Lead

Administration, IT/Software Development

Experienced (Non-Manager)

• Monitor team members' participation to assure that the team addresses all relevant issues within the specifications and various standards.
• Conduct team meetings to update members on best practices and expectations, Provide Guidance based on management directions and aid them in resolving issues.
• Create reports to update the Management on the team's progress on weekly basis meetings.
• Act as an escalation point for support related issues.


Company Details

EBN (Santeon Previosuly)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Jul 2015 to present (1 year 5 months)
Production support EDI analyst at EBN (Santeon Previously)

Experience Details

Production support EDI analyst

IT/Software Development, Customer Service/Support

Experienced (Non-Manager)

• Provide support to all EDI production processes.
• Monitor all EDI file processing and perform troubleshoot on processes to resolve all transaction file issues.
• Develop and modify all maps for trading partners and coordinate with end users to expand all e businesses.


Company Details

EBN (Santeon Previously)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Mar 2014 to Jul 2015 (1 year 4 months)
EDI Analyst at EBN (Santeon Previously)

Experience Details

EDI Analyst

IT/Software Development, Customer Service/Support

Entry Level

• Completing the process of connecting US customers/ companies electronically to support US insurance companies through HIPPA standards.
• Analyzing Technical Guides.
• Carries Out the testing process & places new connections in production.


Company Details

EBN (Santeon Previously)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Jun 2013 to Mar 2014 (9 months)
Done some websites in college at Misr international University (student activity)

Experience Details

Done some websites in college

IT/Software Development

Student

N/A


Company Details

Misr international University (student activity)

Egypt

N/A

May 2007 to May 2011 (4 years)

Achievements


* Communications skills with customers in different countries
* Analyzing Guides and how to take care of small details



* Done 2 websites in college using PHP and JSP * Done a game in c++ by using the dark GDk game engine

Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Misr International University (MIU), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr International University (MIU)
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Notre-Dame school heliopolis

Egypt

2007

Not specified

N/A

Notre-Dame school heliopolis
2007

Training and Courses

PHP at YAT
Apr 2013

Training/Course Details

PHP

Apr 2013

YAT

N/A

Training/Course Details

ISTQB

Apr 2014

Self Learning

N/A

Training/Course Details

PMP Course

Mar 2016

maarefa center

N/A

Training/Course Details

Fundamentals of Business Analysis

Aug 2016

Udemy Online Courses

In Progress

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdobe AuditionAdobe DreamweaverAdobe PremiereAnalysis SkillsArabicC#C++Communications With Different Cultures In Different CountriesComputer ScienceCustomer ServiceDatabase AccessDatabase OracleDone Some Websites In CollegeEDI AnalystEnglishFlexibleFrenchFundamentals Of Business AnalysisHanging OutHard WorkerHtml/cssISTQBITInformation Technology ServicesJavaJavascript / JQueryJspLearningMicrosoft Office PowerpointMicrosoft Office WordMySqlOrganizerPMP CoursePhotoshopPhpProblem SolverProduction Support EDI AnalystProduction Support EDI Analyst, Team LeadReadingSoftware DevelopmentSupportTeam LeadTeam PlayerVideo And Images EditingVisioWalkingWeb Developer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

microsoft office word

microsoft office word

: Expert

: Extreme - I love it!

:

1-3 years

microsoft office powerpoint

microsoft office powerpoint

: Expert

: Extreme - I love it!

:

3-5 years

C#

C#

: Advanced

: High

:

1-3 years

adobe audition

adobe audition

: Advanced

: Extreme - I love it!

:

1-3 years

c++

c++

: Advanced

: High

:

3-5 years

adobe dreamweaver

adobe dreamweaver

: Advanced

: Extreme - I love it!

:

Less than 1 year

ISTQB

ISTQB

: Intermediate

: High

:

1-3 years

adobe premiere

adobe premiere

: Intermediate

: High

:

1-3 years

photoshop

photoshop

: Intermediate

: High

:

Less than 1 year

php

php

: Intermediate

: High

:

Less than 1 year

jsp

jsp

: Intermediate

: High

:

Less than 1 year

visio

visio

: Intermediate

: High

:

1-3 years

database access

database access

: Intermediate

: High

:

Less than 1 year

database oracle

database oracle

: Intermediate

: High

:

Less than 1 year

MySql

MySql

: Intermediate

: Extreme - I love it!

:

Less than 1 year

html/css

html/css

: Intermediate

: High

:

Less than 1 year

javascript / JQuery

javascript / JQuery

: Intermediate

: High

:

Less than 1 year

java

java

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Team lead

Team lead

: Advanced

: Extreme - I love it!

:

1-3 years

Analysis skills

Analysis skills

: Advanced

: Extreme - I love it!

:

1-3 years

Communications with Different cultures in different countries

Communications with Different cultures in different countries

: Advanced

: Extreme - I love it!

:

1-3 years

Video and Images Editing

Video and Images Editing

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

https://www.linkedin.com/in/madonna-saad-4718965a?trk=nav_responsive_tab_profile

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