Basic Info

Madonna Saad

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Production Support EDI Analyst, Team Lead at EBN (Santeon Previosuly)

Experience Details

Production Support EDI Analyst, Team Lead

Administration, IT/Software Development

Experienced (Non-Manager)

• Monitor team members' participation to assure that the team addresses all relevant issues within the specifications and various standards.
• Conduct team meetings to update members on best practices and expectations, Provide Guidance based on management directions and aid them in resolving issues.
• Create reports to update the Management on the team's progress on weekly basis meetings.
• Act as an escalation point for support related issues.


Company Details

EBN (Santeon Previosuly)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Jul 2015 to present (2 years)
Production support EDI analyst at EBN (Santeon Previously)

Experience Details

Production support EDI analyst

IT/Software Development, Customer Service/Support

Experienced (Non-Manager)

• Provide support to all EDI production processes.
• Monitor all EDI file processing and perform troubleshoot on processes to resolve all transaction file issues.
• Develop and modify all maps for trading partners and coordinate with end users to expand all e businesses.


Company Details

EBN (Santeon Previously)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Mar 2014 to Jul 2015 (1 year 4 months)
EDI Analyst at EBN (Santeon Previously)

Experience Details

EDI Analyst

IT/Software Development, Customer Service/Support

Entry Level

• Completing the process of connecting US customers/ companies electronically to support US insurance companies through HIPPA standards.
• Analyzing Technical Guides.
• Carries Out the testing process & places new connections in production.


Company Details

EBN (Santeon Previously)

Egypt

N/A

Information Technology Services, Information Technology Services

N/A

Jun 2013 to Mar 2014 (9 months)
Done some websites in college at Misr international University (student activity)

Experience Details

Done some websites in college

IT/Software Development

Student

N/A


Company Details

Misr international University (student activity)

Egypt

N/A

May 2007 to May 2011 (4 years)

Achievements


* Communications skills with customers in different countries
* Analyzing Guides and how to take care of small details



* Done 2 websites in college using PHP and JSP * Done a game in c++ by using the dark GDk game engine

Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Misr International University (MIU), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr International University (MIU)
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Notre-Dame school heliopolis

Egypt

2007

Not specified

N/A

Notre-Dame school heliopolis
2007

Training and Courses

PHP at YAT
Apr 2013

Training/Course Details

PHP

Apr 2013

YAT

N/A

Training/Course Details

ISTQB

Apr 2014

Self Learning

N/A

Training/Course Details

PMP Course

Mar 2016

maarefa center

N/A

Training/Course Details

Fundamentals of Business Analysis

Aug 2016

Udemy Online Courses

In Progress

This profile is outdated!
Last update more than 11 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdobe AuditionAdobe DreamweaverAdobe PremiereAnalysis SkillsArabicC#C++Communications With Different Cultures In Different CountriesComputer ScienceCustomer ServiceDatabase AccessDatabase OracleDone Some Websites In CollegeEDI AnalystEnglishFlexibleFrenchFundamentals Of Business AnalysisHanging OutHard WorkerHtml/cssISTQBITInformation Technology ServicesJavaJavascript / JQueryJspLearningMicrosoft Office PowerpointMicrosoft Office WordMySqlOrganizerPMP CoursePhotoshopPhpProblem SolverProduction Support EDI AnalystProduction Support EDI Analyst, Team LeadReadingSoftware DevelopmentSupportTeam LeadTeam PlayerVideo And Images EditingVisioWalkingWeb Developer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

microsoft office word

microsoft office word

: Expert

: Extreme - I love it!

:

1-3 years

microsoft office powerpoint

microsoft office powerpoint

: Expert

: Extreme - I love it!

:

3-5 years

C#

C#

: Advanced

: High

:

1-3 years

adobe audition

adobe audition

: Advanced

: Extreme - I love it!

:

1-3 years

c++

c++

: Advanced

: High

:

3-5 years

adobe dreamweaver

adobe dreamweaver

: Advanced

: Extreme - I love it!

:

Less than 1 year

ISTQB

ISTQB

: Intermediate

: High

:

1-3 years

adobe premiere

adobe premiere

: Intermediate

: High

:

1-3 years

photoshop

photoshop

: Intermediate

: High

:

Less than 1 year

php

php

: Intermediate

: High

:

Less than 1 year

jsp

jsp

: Intermediate

: High

:

Less than 1 year

visio

visio

: Intermediate

: High

:

1-3 years

database access

database access

: Intermediate

: High

:

Less than 1 year

database oracle

database oracle

: Intermediate

: High

:

Less than 1 year

MySql

MySql

: Intermediate

: Extreme - I love it!

:

Less than 1 year

html/css

html/css

: Intermediate

: High

:

Less than 1 year

javascript / JQuery

javascript / JQuery

: Intermediate

: High

:

Less than 1 year

java

java

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Team lead

Team lead

: Advanced

: Extreme - I love it!

:

1-3 years

Analysis skills

Analysis skills

: Advanced

: Extreme - I love it!

:

1-3 years

Communications with Different cultures in different countries

Communications with Different cultures in different countries

: Advanced

: Extreme - I love it!

:

1-3 years

Video and Images Editing

Video and Images Editing

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

https://www.linkedin.com/in/madonna-saad-4718965a?trk=nav_responsive_tab_profile

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