Madonna Samy Robil

Office manager ceoFull Time

• Job Details:Manage the Manager´s Schedule including arranging meetings, appointments and travel itineraries *Assist in preparing reports, presentation and correspondence *Handle confidential information with professional way *Coordinate internal and external communications on behalf of the Manager *Monitor and follow up on assigned tasks and projects to ensure deadlines are met

Front Office SupervisorFull Time

• Job Details:Follow up with Guest satisfaction regarding the related issues. *Anticipate sold out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. * Coordinate with Housekeeping to track readiness of rooms for check in *Allocate the nice rooms and ensure the amenity sent to Elite Marriott Bonvoy Members and ensure all the team members acknowledge the benefits of the Elite Members. *Review the Control Panel and ensure the Room Ready Message sent to the Guest and prepare the file including RC and the key and prepare the room according to the time of Mobile Check in * Identify any special requests and check reports for accuracy. * Review the daily reports (No showRate change -Credit Limit -the Comp and Zero Report). * Assist management in trainings, motivating and coaching employees. *Review PMs on daily basis to avoid not exceed the 7 working days as per ISRA Audit. *Review the Cashier for all the shift by Appling the ISRA Audit points. *Handover by using the logbook to the next shift.

Shift leaderFull Time