
Madonna Raouf
Secretary & Activities coordinator at Horticultural Export Improvement Association
6th of October, Giza, EgyptWork Experience
Secretary & Activities coordinatorFull Time
Horticultural Export Improvement Association
Dec 2015 - Present -9 yrs, 7 months
Egypt , Giza
- Job Details: Follow up on who paid the money for the expert's reservation. Review TNT invoice. Make calls to members to inform them of the arrival of the expert. Reserving and following up the expert's schedule and informing the members of their appointment on the schedule by calling & e-mail. Book the hotel for the expert and make a bill for a fee. Follow-up with flight calculators and hotel fees for accommodation in Memo. Responsible for the training room and its coordination.
SecretaryFull Time
Al-Aswany Dental Clinic
Jan 2013 - Dec 2015 -2 yrs, 11 months
Egypt , Giza
- Job Details: Everything concerns secretarial work Carried out all secretarial and administration work of the office. Arranging appointments and schedules Handled Incoming and outgoing correspondence Taking meetings minutes. Word processing and document designing. Handled all incoming and outgoing phone calls, drafted letters, and mails. Fax operation, Filing system and, Office supplies. Study requested by the Director of topics to provide a full report about them
Sales RepresentativeFull Time
- Job Details: Develop a monthly work plan and divide it into a weekly and daily work program Define the target (categorized category) and divide it into the most important and important and below. Defining a special program since the morning for communication and setting the date and also here it has to be completely to convince the client of the date and do not let him evade it. Determine the schedule of visits and always put alternatives in the event of failure of one of the dates.
Education
Bachelor's Degree in Tourism
High Institute of Tourism and HotelsJan 2012
High School - Thanaweya Amma
tourism and hotels schoolJan 2009
Achievements
Business communication and team building From USAID May 2017 Project Management From USAID June 2017 Finance for non-finance Managers From USAID July 2017 Leadership &team development From USAID April 2018 Digital marketing course From pull & coach October 2020
Skills
- Microsoft Office
- Research
- Communication
- Computer Skills
- Administration
- Office management
- Secretarial
- reports
- Reservation
- Travel
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Digital Marketing
pull & coach·2020Strategic planing
USAID·2018Leadership and team development
USAID·2018Finance for non fainance mangers
USAID·2017Project Management Course
USAID·2017Bussiness Commuication and team building
USAID·2017Higher Institute of Tourism and Hotels
2012Italy course
Dante Alighieri·2011English Course
American academy·2010