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Madonna Raouf

Secretary & Activities coordinator at Horticultural Export Improvement Association

6th of October, Giza, Egypt

Work Experience

  • Assistant operation manager & CEOFull Time

    Readvisor

    Dec 2020 - Present -4 yrs, 7 months

    Egypt , Giza

    • Secretary & Activities coordinatorFull Time

      Horticultural Export Improvement Association

      Dec 2015 - Present -9 yrs, 7 months

      Egypt , Giza

      • Job Details: Follow up on who paid the money for the expert's reservation.  Review TNT invoice.  Make calls to members to inform them of the arrival of the expert.  Reserving and following up the expert's schedule and informing the members of their appointment on the schedule by calling & e-mail.  Book the hotel for the expert and make a bill for a fee.  Follow-up with flight calculators and hotel fees for accommodation in Memo.  Responsible for the training room and its coordination.
    • SecretaryFull Time

      Al-Aswany Dental Clinic

      Jan 2013 - Dec 2015 -2 yrs, 11 months

      Egypt , Giza

      • Job Details: Everything concerns secretarial work  Carried out all secretarial and administration work of the office.  Arranging appointments and schedules  Handled Incoming and outgoing correspondence  Taking meetings minutes.  Word processing and document designing.  Handled all incoming and outgoing phone calls, drafted letters, and mails.  Fax operation, Filing system and, Office supplies.  Study requested by the Director of topics to provide a full report about them
    • Sales RepresentativeFull Time

      Wadi Degla

      Jan 2012 - Dec 2013 -1 yr, 11 months

      Egypt , Giza

      • Job Details: Develop a monthly work plan and divide it into a weekly and daily work program  Define the target (categorized category) and divide it into the most important and important and below.  Defining a special program since the morning for communication and setting the date and also here it has to be completely to convince the client of the date and do not let him evade it.  Determine the schedule of visits and always put alternatives in the event of failure of one of the dates.
    • Education

      • Bachelor's Degree in Tourism

        High Institute of Tourism and Hotels

        Jan 2012 

      • High School - Thanaweya Amma

        tourism and hotels school

        Jan 2009 

      Achievements

       Business communication and team building From USAID May 2017  Project Management From USAID June 2017  Finance for non-finance Managers From USAID July 2017  Leadership &team development From USAID April 2018  Digital marketing course From pull & coach October 2020

      Skills

      • Microsoft Office
      • Research
      • Communication
      • Computer Skills
      • Administration
      • Office management
      • Secretarial
      • reports
      • Reservation
      • Travel
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      Languages

      • Arabic

        Fluent
      • English

        Intermediate

      Training & Certifications

      • Digital Marketing

        pull & coach·2020
      • Strategic planing

        USAID·2018
      • Leadership and team development

        USAID·2018
      • Finance for non fainance mangers

        USAID·2017
      • Project Management Course

        USAID·2017
      • Bussiness Commuication and team building

        USAID·2017
      • Higher Institute of Tourism and Hotels

        2012
      • Italy course

        Dante Alighieri·2011
      • English Course

        American academy·2010
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