Madona Soliman

Work Experience

Data Flow Group

Jul 2023 - Present -2 yrs

United Arab Emirates , Dubai

Job Details:Initiating the check process on the system for processing the Verification Cycle Communicating with various issuing authorities as well as vendors based in different locations to obtain verification Performing Quality Checks on verifications completed previously Creating the verification reports, which are shared with the client. Performing detailed secondary research and analysis on issuing authorities www.dataflowgroup.com

Sales AdministratorFull Time
Aug 2021 - Jun 2023 -1 yr, 10 months
- Job Details:Executed events and projects with UAE schools for business goals. Negotiated resources with partners and suppliers. Developed UK school qualifications business with key organizations. Ensured school compliance and raised awareness of UK qualifications. Supported IELTS promotion and student services. Contributed to diverse business activities and projects.
Customer Support RepresentativeFull Time
Sep 2020 - Aug 2021 -11 months

Car Trawler

Jan 2020 - Sep 2020 -8 months

Job Details:Skillfully managed customer inquiries across various channels, including investment-related queries, to facilitate premium settlements. Expedited and completed same-day processing for straightforward life insurance policy requests. Efficiently processed notifications and adhered to procedural requirements until finalization. Maintained proactive follow-up on client requests, ensuring prompt and consistent feedback. Produced and submitted sales and client reports to the direct manager in accordance with departmental policies to meet service standards.

Etisalat Emirates

Jul 2019 - Jan 2020 -6 months