Madlen Maher Michel

Research and Development ManagerPart Time

SCRUM MasterFull Time

• Job Details: Support product owner with correct sized stories and backlog prioritizing  Coach squad members on Agile methods  Track and manage risks and issues of the delivery team  Promote continuous improvement through retrospectives and team learning  Coordinate with other delivery teams and stakeholders to manage risks, dependencies and impediments to the team

 Customer Experience Team LeaderFull Time

• Job Details: Owner of Credit Management Customer Experience at Customer Care  Customer experience and service models projects prioritization according to business impact