Basic Info

Madeleine Ramzy

11 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Manager Assistant & HR Manager at Tech-World

Experience Details

Manager Assistant & HR Manager

IT/Software Development, Human Resources, Administration

Manager

N/A


Company Details

Tech-World (multinational)

Nasr City - Cairo, Egypt

11-50 employees

Information Technology Services, Information Technology Services, Telecommunications

www.tech-world.ws

Feb 2016 to present (1 year 5 months)
HR & Administrative Assistant at Dimofinf

Experience Details

HR & Administrative Assistant

IT/Software Development, Human Resources, Administration

Manager

 Manage personnel files, daily attendance, vacations and permits, penalties and rewards and the process of monthly salaries
 Search for new employees, based on the directives of the Executive Director
 Screening and monitoring resumes and short listing suitable candidates
 Scheduling appointments for applicants, conducting initial interviews and recommending suitable candidates
 Organizing the weekly and monthly business schedule for the chief executive officer
 Managing the company office and assures that everything is ready for a new working day, follow up office boys and assures that they do their job as directed
 Managing the office purchases (kitchen needs, office equipment, computers, and so on)
 Office Cash money management
 Organize the administrative and non-administrative meetings, and record notes and minutes of meeting
 Organizing regular administrative meetings
 Managing and organizing the administrative filing system
 Any other job assigned by the chief executive officer related to administrative assistant work


Company Details

Dimofinf

Nasr City - Cairo, Egypt

51-100 employees

Information Technology Services

www.dimofinf.net.sa

Apr 2013 to Jan 2016 (2 years 9 months)
Branch Supervisor at CTC Academy

Experience Details

Branch Supervisor

Operations/Management

Experienced (Non-Manager)

 Identification of rules and policies.
 Developing and introducing new training plans to his group.
 Creating and assigning tasks to employees.
 Setting task priorities and due dates.
 Watching tasks and projects of the group.
 Assigning individual and group plans.
 Getting reports on task performance.
 Prepare sales action plans and strategies.
 Achieving Branch Targets.


Company Details

CTC Academy

Cairo, Egypt

11-50 employees

Education

www.ctcacademy.com

Oct 2012 to Mar 2013 (5 months)
As IT Coordinator / Executive Secretary at MCV - Manufacturing Commercial Vehicles S.A.E.

Experience Details

As IT Coordinator / Executive Secretary

Administration

Experienced (Non-Manager)

 Manage correspondences, reports, presentations and materials for publications.
 Issue Purchase Requisition and Goods Receipt in SAP (System Applications Products in Processing)
 Manage IT general manager travels, calendars and reports.
 Accommodations and Entertainment arrangement for company visitors
 Manage and coordinate meetings, conferences and tasks with either suppliers or Admin departments in other branches.
 Manage incoming and outgoing calls
 Maintain hard copy and electronic filing system
 Research, price, and purchase office furniture and supplies
 Answer inbound calls as well as assist customers who have specific inquiries
 Update the existing databases with changes and the status of each user
 Follow up the calls of the user with clerical duties


Company Details

MCV - Manufacturing Commercial Vehicles S.A.E. (multinational)

Obour city, Egypt

More then 1000 employees

Manufacturing

www.mcv-eg.com

Nov 2009 to Oct 2012 (2 years 11 months)
Chairman Assistant at Arabian Architecture

Experience Details

Chairman Assistant

Administration

Experienced (Non-Manager)

 Handling mails between countries (Branches) throw (static IP folders & FTP)
 Digital Classifying projects per country, year and sequence
 Preparing Time-table, time-schedule and minutes of meeting
 Quickly view attendance data for students and staff.
 Preparing meeting data show
 Daily Attendance requirement reports
 Handled all correspondences, office supervision and related tasks
 Assistant finance manager (handling flow chart reports)
 Office Cash money management
 Assistant human resources tasks:
o Screening and monitoring resumes and short listing suitable candidates.
o Scheduling appointments for applicants, conducting initial interviews and recommending suitable candidates.
o Contacting recruitment companies for candidates.
o Maintaining a computerized system and filtering HR mails
o Followed-up on resumes sent to various departments.
o Assisted in the preparation of the advertisements and following-up on its placement internally, in newspapers or specialized websites.
o Issuing Recommendation Letters (Experience Certificates)
o Responsible for Company's Newsletter.
o Received the resumes of all applicants and recorded in the database.
o Prepared Job Offers and Contracts.
o Maintain and update personal files in complying with the Egyptian labor law and company law.
 Arrangement Chairman Issue (dates, phones, meeting & timely supporting)
 Arrangement Clients Issue (contacts, meetings, phones & delivery schedule)
 Arrangement Secretary Local Issue


Company Details

Arabian Architecture

Heliopolis, Egypt

51-100 employees

Architectural and Design Services

www.arabianarch.com

Nov 2006 to Nov 2009 (3 years)
Tour Operator at Wadi Travel

Experience Details

Tour Operator

Customer Service/Support

Entry Level

 Handled Hotel & Flight Reservations
 Established a database for hotel rates


Company Details

Wadi Travel

mohandseen, Egypt

11-50 employees

Travel and Tourism

N/A

Aug 2005 to Nov 2006 (1 year 3 months)

Education

BSc in Tourism

Education Details

BSc

Tourism

Minia University, Egypt

C / Good / 65 - 75%

Tourism & Hotels, Guidance Department

N/A

Minia University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Qassem AMin

Egypt

2001

A / Excellent / 85 -100%

N/A

Qassem AMin
2001

Certifications

Human Resource Management
Dec 2012

Certificate details

Human Resource Management

Dec 2012

N/A

N/A

R-2772

CTC Academy

N/A

Office Management & Executive Secretarial Skilss
Jul 2010

Certificate details

Office Management & Executive Secretarial Skilss

Jul 2010

N/A

N/A

N/A

International Management & Finance Academy

N/A

ITIL - Service Management Foundation
Apr 2010

Certificate details

ITIL - Service Management Foundation

Apr 2010

N/A

N/A

N/A

Global Knowledge

N/A

Training and Courses

Windows, MS Office at Axon
Jun 2006

Training/Course Details

Windows, MS Office

Jun 2006

Axon

N/A

Decision Making & Creative Problem Solving at Insight Management Training
Mar 2010

Training/Course Details

Decision Making & Creative Problem Solving

Mar 2010

Insight Management Training

N/A

Professional Report Writing at Insight Management Training
Mar 2010

Training/Course Details

Professional Report Writing

Mar 2010

Insight Management Training

N/A

Advanced Communication Skills at MCV Manufacturing Commercial Vehicles
Mar 2010

Training/Course Details

Advanced Communication Skills

Mar 2010

MCV Manufacturing Commercial Vehicles

N/A

ITIL: Service Management Foundation at Global Knowledge
Apr 2010

Training/Course Details

ITIL: Service Management Foundation

Apr 2010

Global Knowledge

N/A

Office Management & Executive Secretarial Skills at International Management & Finance Academy
Jul 2010

Training/Course Details

Office Management & Executive Secretarial Skills

Jul 2010

International Management & Finance Academy

N/A

English Conversation at CTC Academy
Jul 2012

Training/Course Details

English Conversation

Jul 2012

CTC Academy

Course is runnig

Human Recourse Diploma at CTC Academy
Sep 2012

Training/Course Details

Human Recourse Diploma

Sep 2012

CTC Academy

Runnig

This profile is fresh!
Last update 12 days ago.

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Profile Skills and Keywords

AccountingAdministrationAdvanced Communication SkillsArabicArchitectural And Design ServicesAs IT Coordinator / Executive SecretaryBranch SupervisorBusiness PlanningChairman AssistantCustomer ServiceDecision Making & Creative Problem SolvingEducationEnglishEnglish ConversationFTP - File Transfer ProtocolHR & Administrative AssistantHard WorkerHuman Recourse DiplomaHuman RecoursesHuman Resource ManagementHuman ResourcesITITIL - Service Management FoundationITIL: Service Management FoundationInformation Technology ServicesInteractiveMCV - Manufacturing Commercial Vehicles S.A.E.ManagementManager Assistant & HR ManagerManufacturingMicrosoft OfficeOffice Management & Executive Secretarial SkillsOffice Management & Executive Secretarial SkilssOrganizerProfessional Report WritingProject ServerSAP - System Applications Products In ProcessingSocialSoftware DevelopmentSupportSupportiveTech-WorldTelecommunicationsTour OperatorTourismTravel And TourismWindows, MS Office

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Project Server

Project Server

: Intermediate

: Medium

:

1-3 years

FTP - File Transfer Protocol

FTP - File Transfer Protocol

: Beginner

: Little

:

1-3 years

SAP - System Applications Products in Processing

SAP - System Applications Products in Processing

: Beginner

: Little

:

1-3 years

Fields of Expertise

Administration

Administration

: Advanced

: High

:

More than 7 years

Accounting

Accounting

: Intermediate

: Medium

:

5-7 years

Human Recourses

Human Recourses

: Intermediate

: Extreme - I love it!

:

1-3 years

Tourism

Tourism

: Intermediate

: Medium

:

1-3 years

Management

Management

: Beginner

: High

:

1-3 years

Business Planning

Business Planning

: Little knowledge

: Medium

:

1-3 years

Key Skills

Hard worker, Organizer, Social, Interactive, Supportive

Online Presence

https://eg.linkedin.com/in/madeleineessamMadeleine Essam

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