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Madeleine Essam Ramzy

HR & Business Development Manager

Heliopolis, Cairo, Egypt

Work Experience

  • HR & Business Development ManagerFull Time

    CA+

    Feb 2020 - May 2021 -1 yr, 3 months

    Egypt , Cairo

    • HR & Administration ManagerFull Time

      Tech4Health

      Feb 2016 - Apr 2019 -3 yrs, 2 months

      Egypt , Cairo

      • Job Details:• Evaluate organization vision, mission, structures, processes and people and recommend, design and facilitate implementation of solutions to ensure alignment with the Company’s overall direction • Manage core Performance Management and feedback processes. Develop manager capability on employing these processes and obtaining best in class results • Ensure accurate and written job descriptions with clear job accountabilities, reporting structures and career paths • Develop training plans and programs; organize training sessions, workshops, and activities • Establish salary guidelines for hiring and performance evaluations for each job within the organization • Provide recruiting and hiring support by developing recruitment plans and implementing activities such as internal communication, placement of ads; reviewing resumes, conducting screening interviews, administer tests or KPIS evaluations, and reference and background checks. • Services as the Affirmative Action compliance officer • Develop staff orientation programs • Ensure accurate employee files • Administration of all corporate and employee benefits and services to include health care programs, life insurance, disability insurance, leave management and benefits. • Periodic evaluation of programs to ensure the most effective and high quality programs; administration of all benefits programs • Development and distribution of employee benefits packages, handbooks and materials • Directly manage all benefit suppliers • Collaborate with management and staff to drive workforce planning initiatives within divisions and department teams. • Provide proactive guidance and counsel to managers and employees on employee relations issues. • Coach employees on subjects such as career, leadership and performance development plans, compensation matters and assisting employees during implementation of change management initiatives
    • HR & Administrative AssistantFull Time

      Dimofinf

      Apr 2013 - Jan 2016 -2 yrs, 9 months

      Egypt , Cairo

      • Job Details:• Implements human resources objectives by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, EEO (Employee equal Opportunity) compliance, and labor relations • Manage personnel files, daily attendance, vacations and permits, penalties and rewards and the process of monthly salaries • Search for new employees, based on the directives of the Executive Director • Screening and monitoring resumes and short listing suitable candidates • Scheduling appointments for applicants, conducting initial interviews and recommending suitable candidates • Organizing the weekly and monthly business schedule for the chief executive officer • Managing the company office and assures that everything is ready for a new working day, follow up office boys and assures that they do their job as directed • Managing the office purchases (kitchen needs, office equipment, computers, and so on) • Office Cash money management • Organize the administrative and non-administrative meetings, and record notes and minutes of meeting • Organizing regular administrative meetings • Managing and organizing the administrative filing system • Any other job assigned by the chief executive officer related to administrative assistant work
    • Training SupervisorFull Time

      Info-Center Training Academy

      Oct 2012 - Mar 2013 -5 months

      Egypt , Cairo

      • Job Details:• Responsible for assisting with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned client programs to ensure superior workforce preparation • Responsible for the overall setup the training of the company • Develop Training content and training materiel for our internal projects and internal staff • Supervise all training's occurrence on the company • Develop a department of well-trained, competent professionals who continuously improve the organization and themselves • Drive initiatives to improve the quality of Training and Quality support provided at Digital Works by evaluating and improving internal processes • Evaluate consistency and accuracy among trainers through observation and analysis of class evaluations • Create and maintain consultant training schedule • Conduct Coaching and Development sessions with team members to drive continuous improvement • Administration of applicable certification and training processes for staff up to and including internal and client requirements • Ensure effective facilitation and coordination of calibration sessions; attend calibration or monitoring sessions as appropriate • Lead Training and Quality task forces/action plans with Business stakeholders (Operations, Client, Account Management, and Resource Unit partners) • Conducts analysis on Training and Quality performance and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans job requirements
    • Education

      • College Diploma in Human Resources

        Cambridge College Britain

        Jan 2012 - Jan 2012 - 0 Month

      • BSc in Tourism

        Minia University

        Jan 2001 - Jan 2005 - 4 yr

      Achievements

       Hired more than 300 employees in Egypt – Software Companies.  Established the core value for startup companies.  Supported the project management to optimize the cost for man-hours without a lost time.  Improved paperwork processing by 50% by streaming submission processes.

      Skills

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Office Management & Executive Secretarial Skills

        International Management & Finance Academy·2010
      • ITIL: Service Management Foundation

        Global Knowledge·2010
      • Decision Making & Creative Problem Solving

        Insight Management Training·2010
      • Professional Report Writing

        Insight Management Training·2010
      • Advanced Communication Skills

        MCV Manufacturing Commercial Vehicles·2010
      • Windows, MS Office

        Axon·2006
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