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Made Febriantha

Customer Oriented and Hard working

Jember, Indonesia

Work Experience

  • Engineer Project Management Office and Training - Development OfficerFull Time

    Freeport McMorran Co

    May 2007 - Present -18 yrs, 2 months

    Indonesia

    • Job Details:• Demonstrate behaviors that match QMS Values, follow and apply PTFI SHE policies and procedures, in order to be a role model for development program participants. • Demonstrate competence in the principles and application of competency based learning, so that development programs created, delivered and assessed meet CBD standards. • Competently provide and deliver a range of specialist, technical, professional services in field of expertise in order to meet, department and PTFI customer development needs and quality standards. • Assist to create competency based learning materials directly related to professional expertise ensuring such learning materials and programs created achieve their intended learning outcomes. • Assist to create competency based assessment tools, directly related to professional expertise ensuring such competency assessments created accurately and completely assess the learning outcomes addressed. • Understand and competently apply professionally accepted principles of adult learning in all professional services provided, so that such services fully support and give maximum opportunity for directly affected learners to develop job competence. • Accurately record and report services provided so that service provision records are consistently kept up to date and regularly reported. • Respond to customer inquiries so that professional and specialist services provided meet or exceed customer requirements. • Provide specialist professional technical support services and advice according to approved quality standards, set policies and procedures, required time frames and allocated budget in order to assist QMS meet exceed customer expectations. • Provide service feedback to customers and individual clients in a friendly, timely and professional manner, in order to help customers and individual clients achieve job targets and job competency improvements. • Successfully complete a range of technical/specialist projects directly related to the specific professional services provided, in order to satisfactorily meet specified time, cost, quality and quantity expectations of customers. • Coach and mentor direct reports in order to help them develop the required level of professional job competence. • Maintain Capital Cost and AFE (Authorization for Expenditure) base on capital forecast • Business processes improvement in line with management required • Project Management Office, manage project initiation, planning, execution & control as well as closure phase. • Manage Training Need Analysis of Non Staff and Staff competency development • Manage Annual Matrix Refresher Program for Annual Safety Refresher, Mobile equipment license refresher, electrical license refresher, mobile and overhead crane license refresher, welding license refresher as well as Light Vehicle license refresher. • Community Development Program which Develop Skill and Knowledge local community.
  • General AccountantFull Time

    Jimbaran Resto

    Sep 2005 - Jun 2006 -9 months

    Indonesia , Jakarta

    • Job Details:Manage all Cash Flow every day.
  • Account ManagerInternship

    PT Telecommunication Indonesia

    Jan 2005 - Mar 2005 -2 months

    Indonesia , Denpasar

    • Job Details:Manage Existing Customer and search new potential corporate or individual customer
  • Education

    • SMB in Management Business Telecomunnication and Informatics

      Telkom University

      Jan 2001 - Jan 2005 - 4 yr

    • High School - Other

      SMUN 1 Denpasar

      Jan 2001 

    Achievements

    Downhill Bike Contest

    Skills

    • IT Services Desk
    • Microsoft Office
    • Hardware Installation
    • Ms. Project
    • System Development
    • SAP
    • PMO
    • Web Access

    Languages

    • Malay

      Fluent
    • English

      Advanced
    • Arabic

      Beginner

    Training & Certifications

    • First Aider & Basic Life Support

      Freeport Indonesia·2013
    • SAP Module LSO

      Accenture·2012
    • Microsoft Windows Installation

      Sysnet·2009
    • Safety Training

      Freeport Indonesia·2007
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