Basic Info

Mohamed Abdelhalim

9 years

Alexandria Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Operations Administrative Assistant at Select for Communications & Information Technology

Experience Details

Operations Administrative Assistant

Administration

Experienced (Non-Manager)

* Manage the day to day operations in accordance with company policies and standards to maximize profitability and efficiency.
* Develop strategic goals which will help make a significant impact on growth of the company.
* Track the KPIS of the Employees, and help them maintain their high scores.
* Ensure operational costs are kept to a minimum.
* Assist in fine tuning operational methods for the departments while improving the overall efficiency of the departments.
* Equip the new joiners with the knowledge, practical skills to carry out the day to day work-related tasks.
* Develop policies and procedures for implementing quality and customer-service standards.
* Supervise and administer the sales administrators and ensure that they adhere to the company policies and procedures.
* Set strategic improvements for the department with the manager and follow up on their completion on time.
* Prepare operational reports for the Operation Manager and General Manager.


Company Details

Select for Communications & Information Technology

Alexandria & Cairo, Egypt

101-500 employees

Information Technology Services

http://www.select-mob.com

Oct 2016 to present (2 months)
Regional Key Accounts Supervisor at One card

Experience Details

Regional Key Accounts Supervisor

Sales/Retail

Experienced (Non-Manager)

• Leading, supervising, training and motivating the team to ensure efficiency and to achieve the assigned targets.
• Support new Key accounts during their start-up period, including training, sales direction, and familiarization With Company processes and strategies.
• Setting monthly/weekly visits plan for the team members.
• Evaluating the team members’ performance and sending progress reports to the Distribution Manager on weekly basis.
• Building and developing direct communication channels with Key Distributors especially with key persons and decision makers.
• Coordinating with Distributors for an ongoing promotion activities.
• Coordinating with Distributors regarding promotion activities types, selected times, costs, responsibilities and all related issues.
• Coordination with One Card's Customer Support Dept. for handling Key Distributors’ complaints and closing pending cases.
• Commitment to Deliver all POS materials “posters, flayers, danglers and others” and insure the best utilization of these Materials.
• Send a price list to the client to prepare the sales order.
• Received the sales order from the client through fax or email and resend it to the financial department.
• Contact with the inventories to know the available items to handle the key customers.
• Send email to accountants to prepare invoices for each client.
• Send a copy of the invoice to the inventories to prepare the order and Deliver it to client.
• Coordinating with the Project Manager/ Dept. Head regarding the required designs for all promotion & off line marketing / POS materials that will be required for the team.
• Participate at trade fairs and other events.


Company Details

One card (multinational)

Alexandria, Egypt, Egypt

101-500 employees

Information Technology Services

www.onecard.net

Jun 2016 to Oct 2016 (4 months)
Regional Key accounts team leader at OneCard

Experience Details

Regional Key accounts team leader

Marketing/PR/Advertising , Sales/Retail, Operations/Management

Experienced (Non-Manager)

• Arrange the monthly target on clients based on their ability of purchasing.
• Evaluate market demand and try to meet customer’s needs and expectations.
• Prepare and analyze complex and technical specifications of products.
• Provide customer’s relevant information about the products and services the company sells
• Working on building a highly qualified team of promoters.
• Setting targets for those promoters on daily, weekly & monthly bases.
• Evaluating that team performance and sending reports to the distribution Manger on weekly basis.
• Commitment to achieve overall targets that are set to for promotion team.
• Handle promotional materials and coordinate advertising.
• Getting feedback and requested info about the market and competitors.


Company Details

OneCard (multinational)

Alexandria, Egypt

101-500 employees

Information Technology Services

www.onecard.net

Sep 2015 to Jun 2016 (9 months)
Distribution Area Coordinator at OneCard

Experience Details

Distribution Area Coordinator

Marketing/PR/Advertising , Sales/Retail, Operations/Management

Experienced (Non-Manager)

• Acquiring new distributors and develop distributors base by selecting and training capable sales team.
• Handling sales staff complaints.
• Following up Sales reps, monitoring their daily loading, receiving the Reports from Sales reps about their Visits on Daily bases.
• Develop the skills of the sales representatives to improve their performance.
• Flow up P.O, stock and monthly sales report of key accounts.
• Handling the distribution requests that reach me, and Writing contracts with the new distributors
• Coordinate the flow of merchandise to the sales floor.
• Getting feedback and requested info about the market and competitors.
• Make sure that all out lets have one card sign.
• Ensure that all marketing materials of posters and flyers and roll-up are delivered to our distributors.
• Contacting One Card’s Customer Support Dept. for handling any distributor complaint and closing pending cases.
• Participating in Marketing events that we could conduct after coordinating with dealers.
• Handel any projects assigned.


Company Details

OneCard (multinational)

Alexandria, Egypt

101-500 employees

Information Technology Services

www.onecard.net

May 2013 to Sep 2015 (2 years 4 months)
Asst Branch Manager at RadioShack

Experience Details

Asst Branch Manager

Sales/Retail

Experienced (Non-Manager)

• Responsible for store inventory & staff.
• Responsible for achieve store sales target.
• Responsible for Carrying out the head office polices and rules.
• Responsible for training staff on product knowledge &selling skills.
• Responsible for receiving goods from warehouse.
• Responsible for transfers items in and out between stores.
• Established the store merchandising and stock.
• Responsible for customers refund and complaints.
• Responsible for all monthly reports for the store.


Company Details

RadioShack (multinational)

Alexandria, Egypt

More then 1000 employees

Computer Hardware, Information Technology Services

www.radioshackegypt.com

May 2007 to May 2013 (6 years)

Education

Bachelor's Degree in Tourism Facilities Management

Education Details

Bachelor's Degree

Tourism Facilities Management

Tourism And Hotels, Egypt

C / Good / 65 - 75%

N/A

N/A

Tourism And Hotels
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Moharm bik

Egypt

2002

A / Excellent / 85 -100%

N/A

Moharm bik
2002

Certifications

Certificate details

Supply Chain Management

Dec 2012

N/A

N/A

N/A

EAAC

N/A

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Last update was today

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Profile Skills and Keywords

AdministrationAndroidArabicAsst Branch ManagerBusiness DevelopmentCUSTOMER SERVICEComputer HardwareComputer ScienceDistribution Area CoordinatorEnglishHard WorkerInformation Technology ServicesInteractiveInternet ResearchLeaderMS OFFICEMac OSManagementMarketingMicrosoft OfficeMicrosoft Power PointMicrosoft WindowsOne CardOneCardOperations Administrative AssistantRadioShackReadingRegional Key Accounts SupervisorRegional Key Accounts Team LeaderRetailRunningSalesSupply Chain ManagementSupportiveTIME MANAGEMENTTeam PlayerTourism Facilities Management

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

Microsoft Power Point

Microsoft Power Point

: Expert

: High

:

5-7 years

Internet Research

Internet Research

: Advanced

: High

:

More than 7 years

Mac OS

Mac OS

: Intermediate

: Medium

:

5-7 years

Android

Android

: Intermediate

: High

:

5-7 years

Fields of Expertise

CUSTOMER SERVICE

CUSTOMER SERVICE

: Expert

: Medium

:

More than 7 years

SALES

SALES

: Expert

: High

:

More than 7 years

MS OFFICE

MS OFFICE

: Expert

: Medium

:

More than 7 years

TIME MANAGEMENT

TIME MANAGEMENT

: Advanced

: Medium

:

5-7 years

Key Skills

Leader, Hard worker, Interactive, Team Player, Supportive

Online Presence

https://www.linkedin.com/in/mohamed-abdelhalim-bba0a486?trk=nav_responsive_tab_profile_pic

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