Ma Jane Mar Cortes Pidlaoan

Client Service Representative

• Job Details:Greet and assist customers professionally at the counter ensuring a welcoming experience. Answered questions and educate customers regarding products and services offered. Handle financial transactions including remittances, foreign currency exchange and WPS payments. Execute customer and work activities align with the company standard procedures, AML and KYC regulations. Maintain cash handling and ensuring till reports and stocks are accurately tallied and appropriately handled as instructed by the management. Manage internal documentation and email handling, improving administrative efficiency and team coordination.

Receptionist cum Cashier

• Job Details:Delivered fast and consistent services to walk-in customers. Handled point-of-sales (POS) transactions, billing and receipts. Supported management with ad-hoc administrative duties and front-desk tasks. Performed various administrative tasks as directed by supervisors.

Administrative Staff

• Job Details:Handled data encoding, filing, and sorting of official company records. Prepared and maintained administrative forms and legal documentation. Assisted in organizing and securing employee reports, violation reports, and internal memos.