Maher Ahmed
It on site support at Teleperformance - Egypt
Suez, Suez, EgyptWork Experience
It on site supportFull Time
- Job Details:▪️works directly with guests & agents via email , phone and in person to identify support issues and determine relevant issue details ▪️supports a range of applications and solutions to support employees ▪️Evaluate new hardware and software to meet company requirements ▪️Perform duties with direction or guidance. Ensure incidents are resolved
It Help DeskFull Time
Ministry of interior
Jan 2023 - Jan 2024 -1 yr
- Job Details:Install and configure computer hardware operating systems and applications. Troubleshoot system , diagnosing network problems and solving hardware & software faults. Dealing with all types of printers, including definitions and solving their problems. Setting up new users accounts and profiles and dealing with password issues Windows Server Administration and design network for use as a development environment that includes a Domain Controller, Active Directory, Group Policy, DHCP, DNS, File Server, Print Server, WDS, WSUS, Backup and Restore
It technical supportInternship
Ministry of Military Production
Jan 2020 - Jan 2023 -3 yrs
- Job Details:processing data center from scratch Resolve technical problems with networks and access points for users. Dealing with all types of cameras and NVR, and configuration them and solving their problems. Monitor and maintain computer systems and networks.