Basic Info

Mahmoud Ahmed

15 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Network & System Administrator / IT Team Leader at Technical Office of the Minister - Ministry of Industry and Trade

Experience Details

Senior Network & System Administrator / IT Team Leader

IT/Software Development

Experienced (Non-Manager)

• Technical lead duties and management of technical projects.
• Designing and implementing network infrastructure and Private Cloud.
• Installation, configuration and Administration Windows 2003/2008/2012, Exchange servers 2003/2007/2010/2013, TMG2010, WSUS and SCCM.
• Installation, configuration and Administration MS SQL, IBM DB2 database server.
• Troubleshooting hardware problems in regards to: all the server range, SAN boxes, tape backup units, switches, KVM.
• Configuring and implementing Remote Access Solution: IPsec VPN, , SSL VPN.
• Configuring Pix to Pix, ASA to ASA and Router to Router VPN
• Implemented migration from Cisco 6509 Sup 2A (CatOS) + MSFC to Cisco 6513 Sup 720 (IOS).
• Hardening Cisco devices – Implementing IDS and IPS, Cisco IOS Firewall, AAA
• Plan and develop systems and procedures to improve the operating quality and efficiency of the department.
• Direct staff in the development, analysis, and preparation of reports.
• Supervise staff in accordance with organization policies and procedures.
• Assist staff to resolve complex or out of policy operation problems.
• Manages and maintains the operations of the computer server, network, operating system, etc., to ensure that it is operating efficiently MIS system.
• Develops and monitors the application of the IT policies: (Operations, Documentation, Information Security, Backup and Recovery Procedures).
• Develops policies and procedures for the IT Department and Ministry wide users and submits them to the Director of Operation.
• Reviews purchase orders prepared by the Order Processing Department for Ministry related IT purchases and provides technical advice, as required


Company Details

Technical Office of the Minister - Ministry of Industry and Trade

Egypt

More than 1000 employees

Government, Military

www.mti.gov.eg

Jun 2007 to present (10 years 6 months)
Network & System Administrator at Global Business Network

Experience Details

Network & System Administrator

IT/Software Development

Experienced (Non-Manager)

• Installation, configuration and maintenance of Servers, firewalls, routers, switches, storage devices and all associated software.
• Installation, configuration and Administration of company Exchange servers 5.0 /2003
• Installation, configuration and Administration of company MS SQL database servers at (Cyprus , Libya , Egypt)
• Familiarity with VPN's VLAN's, LAN's and WAN's and VoIP.
• Administration of Windows NT/Windows 2000/ Windows 2003 machines
• Administration of Routers, communications links, office and remote networks
• Administration and manage the VPN and internet connectivity between international and national company offices (Cyprus , Libya , Egypt)
• Communicating with our clients' technical/customer care staff and third party vendors.
• Problem analysis and troubleshooting.
• manage and follow up Servers Backup
• Ensures up-to-date documentation of the local infrastructure is maintained and recorded accurately.
• Disaster recovery/system failure preparations.
• Administration of Internet firewalls and network security.
• Assessing and testing new tools and technologies through Pilot system.
• Serves as the main coordination point between Technology Services and the project needs for technology implementation.
• Continuously updates the Company’s and the Project’s website in coordination with the technical design and recommendation for up to date technology


Company Details

Global Business Network (multinational)

Egypt

More than 1000 employees

Information Technology Services

www.gbn-egypt.com

Mar 2004 to Jun 2007 (3 years 3 months)
Network & System Administrator (intern) at Ministry of Defiance

Experience Details

Network & System Administrator (intern)

IT/Software Development

Experienced (Non-Manager)

• Upgrade and Administration of Windows NT /2000 make procedural and/or operational corrections as necessary.
• Administration of Unix Solaris 5.9 make procedural and/or operational corrections as necessary.
• Installation, configuration and Administration of company Oracle 8I database servers at Branches.
• Observe operation of equipment, control panels, error lights, verification printouts, error messages, and faulty output.
• Clear equipment at end of operating run and review schedule to determine next assignment.
• Serve as liaison between staff and the technology department to resolve issues.
• Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions.


Company Details

Ministry of Defiance

Giza, Egypt

More than 1000 employees

Military

N/A

Mar 2002 to Jul 2004 (2 years 4 months)
Network & Computer Technical support at Easy Computer Company

Experience Details

Network & Computer Technical support

IT/Software Development

Entry Level

Provides technical expertise to end-users regarding optimal set-up for software, hardware and network use. Install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware; train users in various software applications and network-related procedures. Provide work direction for student assistants; and perform related work as required.


Company Details

Easy Computer Company

Egypt

51-100 employees

Information Technology Services

N/A

Mar 2001 to Jun 2002 (1 year 3 months)
Computer Technical support (intern) at MCC Company

Experience Details

Computer Technical support (intern)

IT/Software Development

Entry Level

Provides computer technical support services to staff and client users. Ensures that the organization’s computer workstations are maintained in proper operating condition and configurations.


Company Details

MCC Company

Egypt

11-50 employees

Information Technology Services

N/A

Feb 1999 to Jan 2001 (1 year 11 months)

Achievements


• Designing and implementing network infrastructure and Private Cloud.
• Installation, configuration and Administration Windows 2003/2008/2012, Exchange servers 2003/2007/2010/2013, TMG2010, WSUS and SCCM.
• Installation, configuration and Administration MS SQL, IBM DB2 database server.
• Troubleshooting hardware problems in regards to all the server range, SAN boxes, tape backup units, switches and routers
• Configuring Pix to Pix, ASA to ASA and Router to Router VPN
• Implemented migration from Cisco 6509 Sup 2A (CatOS) + MSFC to Cisco 6513-E Sup 720 (IOS).
• Assist staff to resolve complex or out of policy operation problems..
• Develops and monitors the application of the IT policies: (Operations,Documentation, Information Security, Backup and Recovery Procedures).
• Department for Ministry related IT purchases and provides technical advice, as required



• Installation, configuration and Administration of company MS SQL database servers at (Cyprus , Libya , Egypt)
• Familiarity with VPN's VLAN's, LAN's and WAN's and VoIP.
• Administration of Windows NT/Windows 2000/ Windows 2003 machines
• Administration of Routers, communications links, office and remote networks
• Administration and manage the VPN and internet connectivity between international and national company offices (Cyprus , Libya , Egypt)
• Communicating with our clients' technical/customer care staff and third party vendors.
• Problem analysis and troubleshooting.
• manage and follow up Servers Backup



• Upgrade and Administration of Windows NT /2000 make procedural and/or operational corrections as necessary.
• Administration of Unix Solaris 5.9 make procedural and/or operational corrections as necessary.
• Installation, configuration and Administration of company Oracle 8I database servers at Branches.
• Observe operation of equipment, control panels, error lights, verification printouts, error messages


Provides technical expertise to end-users regarding optimal set-up for software, hardware and network use. Install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware; train users in various software applications and network-related procedures. Provide work direction for student assistants; and perform related work as required.


Provides computer technical support services to staff and client users. Ensures that the organization’s computer workstations are maintained in proper operating condition and configurations.


• Technical lead duties and management of technical projects. • Plan and develop systems to improve the operating quality and efficiency of the

Education

B.Sc. of Mass Communication in Mass Communication

Education Details

B.Sc. of Mass Communication

Mass Communication

Mass Communication Cairo UNV, Egypt

C / Good / 65 - 75%

N/A

N/A

Mass Communication Cairo UNV
2008 - 2012
College Diploma in Computer Science

Education Details

College Diploma

Computer Science

sahafa institute, Egypt

B / Very Good / 75 - 85%

N/A

N/A

sahafa institute
1999 - 2001
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman Secondary School Boys

Egypt

1998

B / Very Good / 75 - 85%

N/A

Orman Secondary School Boys
1998

Certifications

Certificate details

MS Windows Server 2003 Adminstration

Jul 2004

N/A

N/A

N/A

Brinbench

N/A

Certificate details

Network Technical Support

Jul 2004

N/A

N/A

N/A

Brainbench

N/A

Network Concept
Sep 2004

Certificate details

Network Concept

Sep 2004

N/A

N/A

N/A

Brainbench

N/A

Certificate details

2071:Quering Microsoft SQL Server 2000 with Transct-SQL

Feb 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2779:Implementing a Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2780:Maintaining a Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2786:Desgning a Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2787:Desgning Security for a Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2786:Desgning High availbillty Database Solutions Using Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2789:Administering and Automating Microsoft SQL Server 2005 Databases and Servers

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2790: Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005

Mar 2009

N/A

N/A

N/A

IT Egypt Corp

N/A

Certificate details

2274C:Managing a Microsoft Windows Server 2003 Environment

Jan 2008

N/A

N/A

N/A

EIE

N/A

Certificate details

2275C: Maintaining a Microsoft Windows Server 2003 Environment

Apr 2008

N/A

N/A

N/A

EIE

N/A

Certificate details

2277:Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

May 2008

N/A

N/A

N/A

EIE

N/A

Certificate details

2276:Implementing a Microsoft Windows Server 2003 Network Infrastructure

May 2008

N/A

N/A

N/A

EIE

N/A

Certificate details

2278: Planning and. Maintaining a Microsoft Windows. Server 2003 Network Infrastructure

Nov 2008

N/A

N/A

N/A

EIE

N/A

Certificate details

2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

Feb 2009

N/A

N/A

N/A

EIE

N/A

Certificate details

2824: Implementing Microsoft Internet Security and Acceleration Server 2004

May 2009

N/A

N/A

N/A

EIE

N/A

Certificate details

2830: Designing Security for Microsoft Networks

Jan 2009

N/A

N/A

N/A

EIE

N/A

Certificate details

2285: Installing, Configuring & Administering Microsoft Windows XP Professional

Aug 2008

N/A

N/A

N/A

EIE

N/A

Training and Courses

Training/Course Details

MCITP

Jan 2010

IT Egypt Corp.

N/A

Training/Course Details

MCSE

Jan 2007

EGYPTIAN INFORMATION ENGINEERING COMPANY

N/A

Training/Course Details

MCDBA

Jan 2008

IT Egypt Corp.

N/A

Training/Course Details

MCSD

Jun 2008

IT Egypt Corp.

N/A

Training/Course Details

MS Exchange

Jan 2009

IT Egypt Corp.

N/A

Training/Course Details

MS TMG

Jan 2007

EGYPTIAN INFORMATION ENGINEERING COMPANY

N/A

Training/Course Details

MS SQL

Jan 2006

Global Business Network

N/A

Training/Course Details

Simplex (DMS)

Jan 2005

Global Business Network

N/A

Training/Course Details

CCNA

Jan 2006

National Training Institute

N/A

Training/Course Details

CCNA Security

Jan 2011

National Training Institute

N/A

IBM WCM at EEPC
Sep 2007

Training/Course Details

IBM WCM

Sep 2007

EEPC

N/A

Training/Course Details

Unix Solaris

Jan 2012

National Training Institute

N/A

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Profile Skills and Keywords

2071:Quering Microsoft SQL Server 2000 With Transct-SQL2274C:Managing A Microsoft Windows Server 2003 Environment2275C: Maintaining A Microsoft Windows Server 2003 Environment2276:Implementing A Microsoft Windows Server 2003 Network Infrastructure2277:Implementing, Managing, And Maintaining A Microsoft Windows Server 2003 Network Infrastructure2278: Planning And. Maintaining A Microsoft Windows. Server 2003 Network Infrastructure2279: Planning, Implementing, And Maintaining A Microsoft Windows Server 2003 Active Directory Infrastructure2285: Installing, Configuring & Administering Microsoft Windows XP Professional2779:Implementing A Microsoft SQL Server 20052780:Maintaining A Microsoft SQL Server 20052786:Desgning A Microsoft SQL Server 20052786:Desgning High Availbillty Database Solutions Using Microsoft SQL Server 20052787:Desgning Security For A Microsoft SQL Server 20052789:Administering And Automating Microsoft SQL Server 2005 Databases And Servers2790: Troubleshooting And Optimizing Database Servers Using Microsoft SQL Server 20052824: Implementing Microsoft Internet Security And Acceleration Server 20042830: Designing Security For Microsoft NetworksActive Directory, DNS, DHCP, WINSArabicCCNACCNA SecurityCCTV, IP Video, DVR, Access Control And Card AccessCisco Multi-Layer Switch, Routers, IPS, IDS, PIX, ASA Firewall And Wireless.Computer ScienceComputer Technical SupportEnglishFiber Optical Network Cabling And SwitchingGlobal Business NetworkGovernmentIBM WCMIBM Web SphereIBM-DB2ITIT Team LeaderInformation Technology ServicesInnovativeInteractiveMCDBAMCITPMCSDMCSEMS ExchangeMS ISA & TMG ServerMS SCCMMS SQLMS TMGMS Windows Server 2003 AdminstrationMS-SQLMass CommunicationMicrosoft DPM, Symantec Backup Exec, IBM Tivoli And Acronis BackupMicrosoft Windows ServerMilitaryMySQLNational Geographic ChannelNetwork & Computer Technical SupportNetwork & System AdministratorNetwork AdministratorNetwork ConceptNetwork EngineerNetwork Technical SupportOrganizerPhotographyPlannerPowerShell & VB ScriptProject ManagerSAN, NAS Storage And FileserverSenior Network & System Administrator / IT Team LeaderSimplex (DMS)Software DevelopmentSwimmingSystem AdministratorSystem EngineerTeam PlayerTroubleshoots All Servers / Computers H/W And S/W ProblemsUnix ServersUnix SolarisVOIP, PSTN, PBXVPNs Remote Access And Site To SiteWater SportsWeb Server (IIS & Apache Server)

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows Server

Microsoft Windows Server

: Expert

: Extreme - I love it!

:

More than 7 years

Active Directory, DNS, DHCP, WINS

Active Directory, DNS, DHCP, WINS

: Expert

: Extreme - I love it!

:

More than 7 years

MS Exchange

MS Exchange

: Expert

: Extreme - I love it!

:

More than 7 years

MS ISA & TMG Server

MS ISA & TMG Server

: Expert

: Extreme - I love it!

:

5-7 years

MS-SQL

MS-SQL

: Expert

: Extreme - I love it!

:

More than 7 years

Web Server (IIS & Apache Server)

Web Server (IIS & Apache Server)

: Expert

: Extreme - I love it!

:

More than 7 years

MS SCCM

MS SCCM

: Expert

: Extreme - I love it!

:

5-7 years

SAN, NAS Storage and Fileserver

SAN, NAS Storage and Fileserver

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft DPM, Symantec Backup Exec, IBM Tivoli and Acronis Backup

Microsoft DPM, Symantec Backup Exec, IBM Tivoli and Acronis Backup

: Expert

: Extreme - I love it!

:

More than 7 years

Cisco multi-Layer Switch, Routers, IPS, IDS, PIX, ASA Firewall and Wireless.

Cisco multi-Layer Switch, Routers, IPS, IDS, PIX, ASA Firewall and Wireless.

: Expert

: Extreme - I love it!

:

More than 7 years

VPNs Remote Access and Site to Site

VPNs Remote Access and Site to Site

: Expert

: Extreme - I love it!

:

More than 7 years

Troubleshoots all Servers / Computers H/W and S/W problems

Troubleshoots all Servers / Computers H/W and S/W problems

: Expert

: Extreme - I love it!

:

More than 7 years

CCTV, IP Video, DVR, Access Control and Card Access

CCTV, IP Video, DVR, Access Control and Card Access

: Advanced

: Extreme - I love it!

:

5-7 years

Unix Servers

Unix Servers

: Advanced

: High

:

3-5 years

IBM-DB2

IBM-DB2

: Advanced

: High

:

3-5 years

MySQL

MySQL

: Advanced

: High

:

5-7 years

IBM Web Sphere

IBM Web Sphere

: Advanced

: High

:

3-5 years

Fiber optical network cabling and switching

Fiber optical network cabling and switching

: Advanced

: High

:

5-7 years

PowerShell & VB script

PowerShell & VB script

: Advanced

: High

:

5-7 years

VOIP, PSTN, PBX

VOIP, PSTN, PBX

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

System engineer

System engineer

: Expert

: Extreme - I love it!

:

More than 7 years

Network Engineer

Network Engineer

: Expert

: Extreme - I love it!

:

More than 7 years

System Administrator

System Administrator

: Expert

: Extreme - I love it!

:

More than 7 years

Network Administrator

Network Administrator

: Expert

: Extreme - I love it!

:

More than 7 years

Project Manager

Project Manager

: Expert

: Extreme - I love it!

:

5-7 years

IT Team Leader

IT Team Leader

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Planner, Organizer, Innovative, Interactive, Team Player

Online Presence

https://www.linkedin.com/in/MYassenhttps://www.facebook.com/Mahmoudlifehttp://wuzzuf.net/me/MYassen

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