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MUHAMMED ABDELNABY ABDELSALAM

Front Desk Officer

Helwan, Cairo, Egypt

Work Experience

  • Front Desk OfficerFull Time

    Tabby

    Jan 2024 - May 2024 -4 months

    Egypt , Cairo

    • Job Details:Responsible for welcoming customers, providing them with guidance, and helping in processing their transactions.
  • Back Office AgentFull Time

    Etisalat Global Services

    Jul 2022 - Oct 2023 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:Duties: Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquiries, requests, resolutions, and follow-up tasks. Keep customer accounts current by updating databases during calls.
  • Education

    • Bachelor's Degree in Chemistry/Zoology

      Faculty of Science /Cairo University

      Jan 2015 - Jan 2022 - 7 yr

    Skills

    • Team Player
    • Online Learning
    • Customer Service
    • Microsoft Office
    • Chat Support
    • Negotiation
    • Time Management
    • Data Handling
    • Problem Solving
    • Online Sales

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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