Basic Info

Mahmoud Saeed

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service agent at Talabat.com

Experience Details

Customer service agent

Customer Service/Support

Entry Level

Chat Customer service


Company Details

Talabat.com

Cairo, Egypt

101-500 employees

Internet/E-commerce, Food Services/Restaurants/Catering

Talabat.com

May 2017 to present (6 months)
Customer Service agent at OSN

Experience Details

Customer Service agent

Customer Service/Support

Entry Level

N/A


Company Details

OSN (multinational)

Cairo, Egypt

101-500 employees

Media Production

http://osn.com/

Nov 2016 to Apr 2017 (5 months)
Industrial Engineer at Alfa omega Egypt

Experience Details

Industrial Engineer

Manufacturing/Production

Entry Level

Workstudy , production flow , productivity enhancement...


Company Details

Alfa omega Egypt

Giza, Egypt

101-500 employees

Textile and Clothing

N/A

Sep 2016 to Nov 2016 (2 months)
Marketing Manager at OP Wears

Experience Details

Marketing Manager

Marketing/PR/Advertising

Entry Level

N/A


Company Details

OP Wears

Cairo, Egypt

1-10 employees

Textile and Clothing

N/A

Jun 2016 to Oct 2016 (4 months)
Marketing assistant at OYL

Experience Details

Marketing assistant

Marketing/PR/Advertising

Entry Level

N/A


Company Details

OYL

Sharqia, Egypt

11-50 employees

Business Services - Other

N/A

Feb 2016 to Sep 2016 (7 months)
Focus group facilitator and recorder at YAPD

Experience Details

Focus group facilitator and recorder

Analyst/Research, Human Resources

Student

N/A


Company Details

YAPD

Sharqia, Egypt

11-50 employees

Human Resources

N/A

Nov 2012 to Dec 2012 (1 month)
Field Researcher at Center for development services (CDS)

Experience Details

Field Researcher

Human Resources, Analyst/Research

Entry Level

N/A


Company Details

Center for development services (CDS)

Cairo, Egypt

11-50 employees

Research , Human Resources

http://www.cds-mena.org/

Sep 2012 to Oct 2012 (1 month)

Education

Bachelor's Degree in Industerial Engineering

Education Details

Bachelor's Degree

Industerial Engineering

Faculty of Engineering, Egypt

Not specified

Operations research & Optimization techniques , Engineering economics , Supply chain management & Logistics , Production planning and control,Quality control,Systems Simulation & Stochastic Processes

Industrial engineering is a branch of engineering dealing with the optimization of complex processes or systems.

Faculty of Engineering
2010 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Shembarah Secondary School

Egypt

2009

A / Excellent / 85 -100%

N/A

Shembarah Secondary School
2009

Training and Courses

Training/Course Details

General ToT

Jul 2015

YAPD

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

AdaptiveAnalyticalArabicArtBusiness AnalysisBusiness PlanningBusiness Services - OtherC#.NetCateringComputer HardwareComputer MaintenanceComputer SkillsCustomer ServiceCustomer Service AgentE-commerceEnglishField ResearcherFlexibleFocus Group Facilitator And RecorderFoodFood ServicesGamesGeneral ToTHard WorkerHuman ResourcesIndusterial EngineeringIndustrial EngineerInnovativeInternetManufacturingMarketingMarketing AssistantMarketing ManagerMedia ProductionMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMoviesMusicOSNOperationsProblem SolverProductionResearchRestaurantsSupportTextile And ClothingWindows Movie Maker

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Windows Movie Maker

Windows Movie Maker

: Expert

: Extreme - I love it!

:

3-5 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Hardware

Computer Hardware

: Expert

: Extreme - I love it!

:

More than 7 years

C#.Net

C#.Net

: Intermediate

: Little

:

1-3 years

Computer Maintenance

Computer Maintenance

: Intermediate

: High

:

3-5 years

Fields of Expertise

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

business Analysis

business Analysis

: Intermediate

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Intermediate

: High

:

1-3 years

Business Planning

Business Planning

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Hard worker, Problem Solver, Flexible / Adaptive, Innovative

Online Presence

https://eg.linkedin.com/in/mahmoud-saeed-656653127https://www.facebook.com/ody.n7https://twitter.com/odyN7

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